By: Credit.com App
List of user reviews and ratings for Credit.com Credit Scores
Total ratings
4.02 (Rating count: 809)
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Review summary
Pros
- Extremely comprehensive FICO score tracker across all 3 agencies
- Lots of features, including the ability to track changes and monitor credit
- Many users have found it helpful for managing their credit and improving scores
- Provides access to multiple FICO scores
Cons
- Requires full SSN for sign-up, raising security concerns
- Frequent login issues and app crashes reported by multiple users
- Poor customer service and difficulty cancelling subscriptions
- Inconsistent updates on credit score changes
- Charges during the free trial without proper refund process
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User Reviews
Recent rating average: 2.20
All time rating average: 4.02
Upgrade to see all 23 reviews
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-05 | Company requires your full SSN while other platforms can provide the same service with only the last 4-digits. SSN leaks can happen to the best, and you don't want to risk your full SNN being apart of the information the -- especially not from a service that's only used for checking your credit score. 1 star because of longterm security risk. | ||
| Company requires your full SSN while other platforms can provide the same service with only the last 4-digits. SSN leaks can happen to the best, and you don't want to risk your full SNN being apart of the information the -- especially not from a service that's only used for checking your credit score. 1 star because of longterm security risk. | |||
| 2024-11-30 | App is hard to use and hard to get help | ||
| App is hard to use and hard to get help | |||
| 2024-11-25 | Extremely comprehensive fico score tracker, tracks scores across all 3 agencies. | ||
| Extremely comprehensive fico score tracker, tracks scores across all 3 agencies. | |||
| 2023-09-07 | It shows all the scores which is great. But has given me zero updates on my credit score changes. As in whether my point went down or up, or whether an inquiry has happened and so on. Zero nothing. I'd give zero star if i could. You're better off with MyFico or Experian app | ||
| It shows all the scores which is great. But has given me zero updates on my credit score changes. As in whether my point went down or up, or whether an inquiry has happened and so on. Zero nothing. I'd give zero star if i could. You're better off with MyFico or Experian app | |||
| 2023-07-31 | I've had a great experience with the app since installing. I've had no problems with crashing. I would recommend for accuracy of information provided. I love the colorful wave when your score comes up. Recently one thing that I don't like is, after logging in it says next update available at next login. It's said that for about 2 months now. Why is that happening? | ||
| I've had a great experience with the app since installing. I've had no problems with crashing. I would recommend for accuracy of information provided. I love the colorful wave when your score comes up. Recently one thing that I don't like is, after logging in it says next update available at next login. It's said that for about 2 months now. Why is that happening? | |||
| 2023-04-18 | Was charged 3 times on the same day I signed up for the 7 day free trial. I canceled, then tried to remove my card info, but it wouldn't let me. Scam or tech issues, I don't care, run from this company! | ||
| Was charged 3 times on the same day I signed up for the 7 day free trial. I canceled, then tried to remove my card info, but it wouldn't let me. Scam or tech issues, I don't care, run from this company! | |||
| 2023-03-23 | This was and is always very helpful , I am very grateful and appreciative. Especially now. Still dealing with life on life terms, keeping up with my credit score has made a serious impact on my all and all. Thanks so much for making the app. Sincerely, Ms. Tamaica L Sledge | ||
| This was and is always very helpful , I am very grateful and appreciative. Especially now. Still dealing with life on life terms, keeping up with my credit score has made a serious impact on my all and all. Thanks so much for making the app. Sincerely, Ms. Tamaica L Sledge | |||
| 2022-06-23 | Well.....I was very happy yesterday when I signed up. I was FINALLY able to view the important scores--you know, the ones lenders use. Today, however, it doesn't work. It opened, but it keeps telling me my pw is wrong (it's not). I decided to login thru the site, instead, and it says "Error 503 Backend unavailable, connection timeout". So, it was great for a day, but I'm definitely happy this happened during my trial period. I'd be livid if I was paying $25/month to not have access to anything. | ||
| Well.....I was very happy yesterday when I signed up. I was FINALLY able to view the important scores--you know, the ones lenders use. Today, however, it doesn't work. It opened, but it keeps telling me my pw is wrong (it's not). I decided to login thru the site, instead, and it says "Error 503 Backend unavailable, connection timeout". So, it was great for a day, but I'm definitely happy this happened during my trial period. I'd be livid if I was paying $25/month to not have access to anything. | |||
| 2022-04-07 | Beware!! I would go Credit Karma, or Credit Sesame instead!! VERY hard to reach anyone there because they don't offer phone support, of ANY kind. Also, if you forget to cancel your free trial, they will charge you, and NOT give you a refund, even if it's only a few hours after they charge you. I've forgotten to cancel with other, more reputable companies before, explained the situation, and always got a refund. My mistake totally, yes, but, if you MAY forget to cancel, don't do it!! | ||
| Beware!! I would go Credit Karma, or Credit Sesame instead!! VERY hard to reach anyone there because they don't offer phone support, of ANY kind. Also, if you forget to cancel your free trial, they will charge you, and NOT give you a refund, even if it's only a few hours after they charge you. I've forgotten to cancel with other, more reputable companies before, explained the situation, and always got a refund. My mistake totally, yes, but, if you MAY forget to cancel, don't do it!! | |||
| 2022-04-06 | The service is Awesome, but the fact that they claim my perfectly good credit card was denied even though it has a good amount of credit limit is bogus. They don't offer over the phone customer service and you have to wait for them to get to you with a manager! | ||
| The service is Awesome, but the fact that they claim my perfectly good credit card was denied even though it has a good amount of credit limit is bogus. They don't offer over the phone customer service and you have to wait for them to get to you with a manager! | |||
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