C-Quest

C-Quest — The CRM built for beauty education and field sales teams.

C-Quest helps education managers, sales reps, and field teams working with professional hair brands plan their days, track every salon visit, and hit their objectives — without the spreadsheet chaos.

Built for the road. Designed for people, not desks.

WHAT YOU CAN DO

• Plan and log education activities, touchpoints, and sales opportunities in seconds
• Manage your salon, spa, store, and school portfolio with full contact and visit history
• Track membership programs (C5A, CMX, EXC) and brand client status at a glance
• Monitor your KPIs in real time: hours delivered (NIFOC / IFOC), attendees, stylists reached, sell-through, events, and O+O sessions
• Compare performance vs. Last Year, MTD, and YTD with clean monthly summaries
• Filter by team, educator, organization, or brand to find what matters now
• Capture voice notes after a visit and let C-Quest summarize them for you
• Browse brand documents and training materials in the Content Box, even offline

NEW IN 2.0

• Native mobile app — your full C-Quest, optimized for one-handed use on the go
• Push notifications so you never miss a confirmation, change, or reminder
• Weekly planning view to see the whole week at a glance and rebalance fast
• Refreshed visual identity with clearer status colors and friendlier typography
• Faster activity creation and smarter client search

BUILT FOR FIELD TEAMS

Whether you're driving between salons, prepping a class, or wrapping up a long day in the car, C-Quest keeps your pipeline, your clients, and your numbers one tap away.

WHO USES C-QUEST

C-Quest is the internal CRM platform for L'Oréal Canada's Professional Products Division (PPD Canada) and its authorized distributor partners. It is used by education managers, brand educators, sales representatives, and regional managers across the PPD Canada network.

C-Quest requires an active account provisioned by L'Oréal Canada. The app is not available for public sign-up.