Rinnai-2.0

Name: Rinnai-2.0
Rating: 1.22 (525 reviews)
Author: Rinnai America Corporation

By: Rinnai America Corporation

Manage your hot water remotely

Features & Capabilities

Rinnai-2.0 Chrome extension offers seamless remote management for your Rinnai tankless water heater via Control-r™ technology. Enjoy customizable control over your hot water settings directly from your browser. The extension also provides advanced diagnostic tools and remote monitoring, allowing local Rinnai experts to quickly diagnose issues and deliver rapid service, ensuring peace of mind and optimal system performance. With Rinnai-2.0, stay connected to your water heater anytime, anywhere for convenience and reliable support.

User Growth & Download Statistics

App Home Automation

By:

Rinnai America Corporation

Downloads:

24,783 31

Rating:

1.22

(525)

Version:

2.5.7 Last updated: 2022-03-10

Creation date:

2020-12-16

Publisher country:

Email:

ri*****@rinnai.us

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 386,433 ▼ 1,294

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Rinnai America Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.controlr

Email:

ri*****@rinnai.us

Website:

http://www.rinnai.us

User Reviews

Users consistently report that the Rinnai-2.0 app suffers from poor connectivity, frequent bugs, and unreliable recirculation and temperature controls. While basic functions sometimes work and customer service is praised by some, forced updates and app transitions have led to login failures and broken features. The app is slow, unstable, and often unusable, frustrating users who rely on it to control their water heaters.

Pros

Customer service is responsive and helpful, with some users receiving a free replacement unit.
Basic functionality such as turning on the circulation for 5 minutes sometimes works.
Alexa skill integration is available for controlling the device.
The app and firmware have been successfully updated by some users after difficulties.

Cons

App frequently fails to connect to the device or login, often resulting in being stuck on the login screen.
Recirculation control is unreliable or broken; timers longer than 5 minutes do not work and recirculation often stops unexpectedly.
Temperature control feature does not work properly or is laggy, making it ineffective.
The app has many bugs, crashes, and slow load times, with updates often introducing new issues without fixing old ones.
Forced firmware updates and app transitions have caused widespread failures and disrupted functionality for many users.

Recent reviews

I woke up this morning to find that my water heater was no longer connected in this app. Now after attempting to reconnect, uninstall/reinstall, I can't even log in to the app any longer and there's no error message to tell me why. It just doesn't advance past the login screen. This is completely broken. Update: Did manage to use this app successfully, though it was extremely cludgey. Be aware that if you upgrade to a newer version of Android OS, you need to load the new Rennai Central app.

Ri*****, 2025-01-12

Only the basic functionality of the app, meaning turning the circulation on for 5 min, works (most of the times). Other features don't work. The device's home screen doesn't update consistently, status screen doesn't show true status, and timers longer than 5 minutes don't keep the circulation on for the selected time. Scheduling worked for me for some time, but it doesn't anymore. I don't even know how this app still functions with Android, since it hasn't been updated for more than two years!