Reviews of Comm100 Live Chat

By: Comm100 App

List of user reviews and ratings for Comm100 Live Chat

Total ratings

4.50 (Rating count: 194)

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Review summary

Users find Comm100 Live Chat user-friendly with fast server speed and appreciate its quick response features that enable effective mobile customer service. However, many report critical issues like missing notifications, app crashes post-update, and frequent need to refresh, which disrupt chat handling. The mobile app lacks some desktop features, and it sometimes goes into sleep mode quickly, hampering continuous use. Changes in freemium account offerings have also caused dissatisfaction.

Pros

Provides quick response and excellent customer service capabilities
User friendly interface
Allows mobile customer service management
Fast server speed
Offers a freemium version (though availability changed)

Cons

Notifications do not work properly, leading to missed chats and business opportunities
App crashes or fails to open after updates
Requires frequent refreshing to display correct information
Missing features compared to desktop version
App goes into sleep mode after a few minutes

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User Reviews

Recent rating average: 3.00

All time rating average: 4.50

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25% (5)

Date	Author	Comment
2023-04-02	Ju*****	Don't stick to their promises.My bf was Promised a freemiun account forever . Now they say that they aren't doing that anymore because of changes in the market. What has that got to do with a promise they made.
Don't stick to their promises.My bf was Promised a freemiun account forever . Now they say that they aren't doing that anymore because of changes in the market. What has that got to do with a promise they made.
2021-12-09	Mo*****	Useless app. Not getting notification. Loosing business and important chats. I am android user and not at all getting even a single notification for chats... User visit etc.
Useless app. Not getting notification. Loosing business and important chats. I am android user and not at all getting even a single notification for chats... User visit etc.
2021-10-26	Su*****	Gunman gad
Gunman gad
2021-05-04	sn*****	Very nice aap ..provide quick response...
Very nice aap ..provide quick response...
2020-07-21	Ba*****	Need to enable all features which are available on desktop
Need to enable all features which are available on desktop
2020-06-11	Kr*****	Decent app, but user email cannot be copied so useless for me.
Decent app, but user email cannot be copied so useless for me.
2020-04-27	A *****	This update is not working. App is not opening. When I try to open it doesn't. Please send new update.
This update is not working. App is not opening. When I try to open it doesn't. Please send new update.
2019-08-28	A *****	Its not allowing me to log in on my phone ...how do i resolve this
Its not allowing me to log in on my phone ...how do i resolve this
2019-03-21	A *****	i love it
i love it
2019-03-20	A *****	Android notifications are working again and this app allows me to provide excellent customer service while remaining mobile in the office to handle other issues.
Android notifications are working again and this app allows me to provide excellent customer service while remaining mobile in the office to handle other issues.