Reviews of XFINITY Home

By: Comcast Cable Communications

List of user reviews and ratings for XFINITY Home

Total ratings

3.95 (Rating count: 48,762)

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Review summary

Reviews consistently praise ease of use and reliability when functioning, plus good service and remote security features. However, recurring issues with sign-in, crashes, and offline availability undermine reliability and remote use, making away-from-home monitoring challenging for some users.

Pros

Easy to use / intuitive UI
Reliable and generally stable; works well with little to no problems
Good service and support; positive overall experience
Remote access to security features (arm/disarm remotely and view cameras)

Cons

Sign-in/login issues preventing access
Frequent crashes and random sign-outs; overall instability
App goes offline or requires reinstall on some devices

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User Reviews

Recent rating average: 3.40

All time rating average: 3.95

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0% (88)

Date	Author	Comment
2026-07-07	Ar*****	I have had Comcast home security since 2014. It is the best security system that I have ever had. It's easy to use and very effective. I would recommend the security system application to anyone.
I have had Comcast home security since 2014. It is the best security system that I have ever had. It's easy to use and very effective. I would recommend the security system application to anyone.
2026-07-06	To*****	good job
good job
2026-07-01	Bi*****	10% of the time it's fast and responsive. 90% of the time it's slow and sluggish. sometimes it just grinds and grinds requiring a relaunch. do I love it? NO
10% of the time it's fast and responsive. 90% of the time it's slow and sluggish. sometimes it just grinds and grinds requiring a relaunch. do I love it? NO