Reviews of XFINITY Home

By: Comcast Cable Communications App

List of user reviews and ratings for XFINITY Home

Total ratings

3.94 (Rating count: 48,790)

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Review summary

Reviews consistently praise ease of use and reliability when functioning, plus good service and remote security features. However, recurring issues with sign-in, crashes, and offline availability undermine reliability and remote use, making away-from-home monitoring challenging for some users.

Pros

Easy to use / intuitive UI
Reliable and generally stable; works well with little to no problems
Good service and support; positive overall experience
Remote access to security features (arm/disarm remotely and view cameras)

Cons

Sign-in/login issues preventing access
Frequent crashes and random sign-outs; overall instability
App goes offline or requires reinstall on some devices

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User Reviews

Recent rating average: 3.70

All time rating average: 3.94

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38% (98)

Date	Author	Comment
2026-08-29	Ke*****	I love this app
I love this app
2026-08-29	Iv*****	After way too many months ... STILL NO NOTIFICATIONS!!!
After way too many months ... STILL NO NOTIFICATIONS!!!
2026-08-27	Lu*****	secure n reliable
secure n reliable
2026-08-25	Fr*****	love it
love it
2026-08-25	Pa*****	is great to have just love Xfinity
is great to have just love Xfinity
2026-08-25	An*****	Functional, easy for anyone to use
Functional, easy for anyone to use
2026-08-17	El*****	I love it I can see everything and there no more worries about someone coming in my house .Really glad I had it installed 😌 ☺️ 😎 😊
I love it I can see everything and there no more worries about someone coming in my house .Really glad I had it installed 😌 ☺️ 😎 😊
2026-08-17	Ju*****	the app is not sending notifications.
the app is not sending notifications.
2026-08-13	Re*****	I have been with Xfinity for about four months and I have he Zuma deal package. I really must say this is the worst service I have ever had you have more freezing than you do movie. I wouldn't recommend Xfinity service to anyone.
I have been with Xfinity for about four months and I have he Zuma deal package. I really must say this is the worst service I have ever had you have more freezing than you do movie. I wouldn't recommend Xfinity service to anyone.
2026-08-11	Ni*****	this app is useless. once open it only prompts you to download a different app. that app isn't supported by my phone so i guess I'll never know what xfinity apps can do as none of them work.
this app is useless. once open it only prompts you to download a different app. that app isn't supported by my phone so i guess I'll never know what xfinity apps can do as none of them work.