Reviews of XFINITY Home

By: Comcast Cable Communications App

List of user reviews and ratings for XFINITY Home

Total ratings

3.95 (Rating count: 48,774)

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Review summary

Reviews consistently praise ease of use and reliability when functioning, plus good service and remote security features. However, recurring issues with sign-in, crashes, and offline availability undermine reliability and remote use, making away-from-home monitoring challenging for some users.

Pros

Easy to use / intuitive UI
Reliable and generally stable; works well with little to no problems
Good service and support; positive overall experience
Remote access to security features (arm/disarm remotely and view cameras)

Cons

Sign-in/login issues preventing access
Frequent crashes and random sign-outs; overall instability
App goes offline or requires reinstall on some devices

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User Reviews

Recent rating average: 3.10

All time rating average: 3.95

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39% (97)

Date	Author	Comment
2026-08-13	Re*****	I have been with Xfinity for about four months and I have he Zuma deal package. I really must say this is the worst service I have ever had you have more freezing than you do movie. I wouldn't recommend Xfinity service to anyone.
I have been with Xfinity for about four months and I have he Zuma deal package. I really must say this is the worst service I have ever had you have more freezing than you do movie. I wouldn't recommend Xfinity service to anyone.
2026-08-11	Ni*****	this app is useless. once open it only prompts you to download a different app. that app isn't supported by my phone so i guess I'll never know what xfinity apps can do as none of them work.
this app is useless. once open it only prompts you to download a different app. that app isn't supported by my phone so i guess I'll never know what xfinity apps can do as none of them work.
2026-08-11	cr*****	nice
nice
2026-08-09	To*****	The gentleman was very professional and he deserves a raise. very satisfied.
The gentleman was very professional and he deserves a raise. very satisfied.
2026-08-08	Pe*****	this app is useless. can't log in. why is it even available
this app is useless. can't log in. why is it even available
2026-08-06	Ge*****	No longer getting notifications even if an alarm is triggered.
No longer getting notifications even if an alarm is triggered.
2026-08-02	A *****	Access really great
Access really great
2026-07-29	Li*****	This app is awesome Alert very well
This app is awesome Alert very well
2026-07-29	St*****	Great app for keeping your home secure. We can turn our home alarm on or off and check all of our security cameras while away or from our bedroom. If the police come to our house, or anyone else, I can take to them through the remote speake on the cameras.
Great app for keeping your home secure. We can turn our home alarm on or off and check all of our security cameras while away or from our bedroom. If the police come to our house, or anyone else, I can take to them through the remote speake on the cameras.
2026-07-28	No*****	No push notifications since May. Now I can't sign in at all. Tech support and a replaced monitor did not resolve this issue. What am I paying for? Forums are useless.
No push notifications since May. Now I can't sign in at all. Tech support and a replaced monitor did not resolve this issue. What am I paying for? Forums are useless.