ByNext Laundry & Dry Cleaning

Name: ByNext Laundry & Dry Cleaning
Rating: 2.87 (109 reviews)
Author: ByNext

By: ByNext

Pickup, Clean & Deliver

Features & Capabilities

ByNext is your all-in-one lifestyle cleaning app — laundry, dry cleaning, home cleaning, alterations, and sneaker care. Trusted across NYC, Brooklyn, Queens, Washington DC, and Los Angeles, ByNext delivers premium, on-demand services with speed, clarity, and care.

What’s New and How It Works: Sleek new design, Sneaker Cleaning, Real-Time Price Estimator, Item-Level Selection, and Detailed Home Cleaning Booking. Real-time Tracking and 24/7 Support. Same-day pickup & delivery—book on your terms.

User Growth & Download Statistics

App Shopping

By:

ByNext

Downloads:

25,038 4

Rating:

2.87

(109)

Version:

3.1.12 Last updated: 2026-04-03

Version code:

116

Creation date:

2017-12-05

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_CALENDAR High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_CALENDAR High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.READ_PRIVILEGED_PHONE_STATE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

83.86MB

Email:

su*****@bynext.co

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 384,214 ▼ 3,145

Other platforms

ByNext Laundry & Dry Cleaning (v5.1.9)

3.40

(1,438)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

ByNext

Google Play Store

https://play.google.com/store/apps/details?id=com.cleanly.cleanly

Email:

su*****@bynext.co

Website:

https://bynext.co

User Reviews

Users generally find the app easy to use with friendly concierges and timely service delivering clean, fresh laundry. However, several recurring complaints include lost or damaged items, poor communication about service delays and hours, unreliable customer support, and disregard for special washing preferences. Additional fees and tipping restrictions also affect user satisfaction. While many appreciate the convenience and consistent pickup/delivery, quality control and communication issues are significant downsides.

Pros

Easy to use app interface as noted by multiple users appreciating the app's convenience.
Concierges are friendly, professional, and provide good customer service.
Timely pickup and delivery service with real-time notifications appreciated by users.
Clothes are generally well-handled: clean, fresh-smelling, and nicely folded.
Competitive pricing and useful promotions like prepaid credits and reserved services.

Cons

Frequent issues with lost or mixed-up clothing items, including lost socks and damaged delicates.
Poor communication about delays, changes in service hours, and lack of upfront information about service availability.
Inadequate handling of special washing instructions leading to damaged clothes.
Customer support often unresponsive, unhelpful chat features, and difficulty reaching real people.
Additional charges and unclear policies around tipping and refunds are frustrating to users.

Recent reviews

Seemed like it would be really useful, I downloaded it to use my buildings lockers for this app, but no matter how many time I type, retype, double and triple check it won't accept any of my cards as a payment method. Just says error try again. I have a feeling it's because my name is hyphenated but I really can't see any other reason it's failing. I've closed and restarted the app, and the help chat doesn't actually let you type your problem or connect you with a real person

Na*****, 2022-04-07

Love the ease of use worth the app and with the entire process. They picked up my clothes in a garbage bag I had placed them in for first pick up. When they were returned to me, they were in a really sturdy laundry bag for me to use for my future orders.