Citizens Bank Mobile Banking Android

Citizens Bank Mobile Banking

Manage your money anytime, anywhere, with the Citizens Bank Mobile Banking App

Features & Capabilities

Citizens Bank Mobile Banking Chrome Extension lets you manage your money on the go from your mobile device. Key features include:

  • See up-to-date balances and account activity
  • Freeze and unfreeze debit cards
  • Deposit checks by snapping photos (same-business-day credit for deposits made by 10 pm ET)
  • Transfer money between Citizens accounts and to non-Citizens accounts
  • Send money securely with Zelle
  • Pay all your bills in one place (with payment history)

Plus, your finances are protected by the Citizens Bank Online Guarantee.

User Growth & Download Statistics

By:
Citizens Bank, N.A.
Downloads:
3,447,247 5.34K
Rating:
4.73
(157,540)
14 new ratings
Version:
26.9.0 Last updated: 2026-05-27
Version code:
1060427
Creation date:
2012-05-01
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.GET_ACCOUNTS Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.QUERY_ALL_PACKAGES High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • See more
Size:
215.10MB
Email:
mo*****@citizensbank.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Other platforms

Apple
Citizens Bank Mobile Banking (v26.10.0)
4.80 (737,130)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Citizens Bank, N.A.
Google Play Store
https://play.google.com/store/apps/details?id=com.citizensbank.androidapp
Email:
mo*****@citizensbank.com
Website:
http://www.citizensbank.com/online-and-mobile-banking/apps.aspx

User Reviews

Reviews show a split experience: many users praise Citizens Bank and find the app easy to use with good customer service, but a marked portion report serious reliability issues—startup crashes, freezing, and slow performance that persist across updates. Overall trust remains high when the app works, but stability problems significantly impact usability.
Pros
  • User-friendly and simple mobile banking interface when it loads.
  • Helpful and responsive customer service.
  • Overall positive sentiment and trust toward Citizens Bank.
  • Clear online banking experience that is easy to understand.
Cons
  • Frequent startup/load failures; app gets stuck on the green logo/start screen and won't open.
  • Frequent freezes, crashes, or 'not responding' errors; reliability is inconsistent.
  • Slow performance and long boot times, especially when paying bills.
  • Bugs persist across updates and remain unfixed for months.
Recent reviews
if it's not broke why fix it you say you care about people but you really don't
by Ke*****, 2026-04-28

Using this app on Google Pixel. The most poorly written and frustrating app I have ever used. Loaded with bugs and poor UI. update 29-Apr-2026: still a terrible app, mobile deposits are hit or miss and reference numbers are no longer provided.
by La*****, 2026-04-28

not now
by Ma*****, 2026-04-28
View all user reviews ›

Best Citizens Bank Mobile Banking Alternatives

Here are some Android apps that are similar to Citizens Bank Mobile Banking: