ChatMaj

ChatMaj puts your customer support conversations in your pocket.

When a customer needs a person, open the conversation, read the AI summary, and take over. Reply from your phone, coordinate with your team, and hand the conversation back to your AI assistant when you are ready.

YOUR SUPPORT INBOX
Browse customer conversations, find chats that need your team, and keep track of the conversations assigned to you.

CONTEXT BEFORE YOU REPLY
See AI summaries, handoff reasons, urgency, and conversation history so you can pick up where the assistant left off.

WORK TOGETHER
Send replies, add private team notes, use saved replies, and reassign conversations to a teammate.

KEEP AN EYE ON YOUR CHATBOTS
Owners can view conversation activity, AI handling, credits, and chatbot status. Pause or resume a chatbot from your phone.

YOUR ALERT PREFERENCES
Choose which customer alerts matter to you, set quiet hours, and control the customer details shown in notifications.

For ChatMaj workspace members. Sign in with your existing ChatMaj account. Set up chatbots and manage your workspace on the ChatMaj website.