Reviews of Boundless

By: LibraryOne App

List of user reviews and ratings for Boundless

Total ratings

4.18 (Rating count: 2,688)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Boundless offers a good selection of library books and audiobooks, sometimes with shorter wait times, serving as an alternative to other apps. However, it suffers from many technical problems: frequent crashes, buggy audiobook playback that stops randomly, poor resume and speed features, and confusing interface. Offline access and connectivity are problematic, with the app often failing to recognize the network or blocking downloaded content without internet. Users find navigation and sorting lacking, waitlist management poor, and overall reliability low. Despite updates, many bugs remain unresolved, making the app frustrating and less functional than predecessors like Axis 360.

Pros

Access to a wide and current selection of books and audiobooks, including titles with shorter wait times compared to other library apps.
Supports both ebooks and audiobooks, providing multiple media formats for library users.
Offers the ability to download titles for offline use, which is important for access without internet connection (though this feature has issues).
Some users find the basic audiobook player functionality acceptable when it works without interruption.

Cons

Frequent and severe technical issues: app crashes often, especially during audiobook playback, and random stopping of audiobooks is common.
Audiobook player lacks critical features: no total progress indicator, poor speed control options, inability to resume playback reliably, resetting playback position backward, and awkward chapter handling.
Poor usability: interface is unintuitive, no proper sorting or genre browsing, slow search functions, and confusing navigation and bookmarking.
Connectivity and offline access problems: app often fails to recognize internet connection, requires frequent re-login, and sometimes blocks access to downloaded content without internet.
Unreliable background playback: audiobooks frequently stop when switching apps or locking the phone, requiring app restarts to resume.
Lack of notifications and poor waitlist management for borrowing books.
Persistent bugs despite updates, with many users reporting no improvement over months and replacement of the once more stable Axis 360 app being a regression.

Upgrade to see all 78 reviews

User Reviews

Recent rating average: 2.60

All time rating average: 4.18

Upgrade to see all 78 reviews

49% (38)

Date	Author	Comment
2026-02-28	Mi*****	Doesn't work. Claims no internet access. Heard somewhere they went out of business.
Doesn't work. Claims no internet access. Heard somewhere they went out of business.
2026-02-25	ge*****	Not enough selections. A writer may have written 20 books, but only 2 or 3 are listed.
Not enough selections. A writer may have written 20 books, but only 2 or 3 are listed.
2026-02-23	Je*****	many choices for free with library card
many choices for free with library card
2026-02-18	De*****	Says I have 0 of 0 check out capabilities. That I have to turn in checked out book to check out another even though I don't have any books checked out.
Says I have 0 of 0 check out capabilities. That I have to turn in checked out book to check out another even though I don't have any books checked out.
2026-02-08	Ch*****	app keeps closing
app keeps closing
2026-01-26	Ru*****	app is not working properly anymore
app is not working properly anymore
2026-01-10	Ni*****	I love this app. I have read through and others have so much trouble with it. I do have issues with it shutting down but it comes right back up. I will say I do find it ridiculous in the age of technology that there are limits on what I can check out but that is more about our economic system than with this app
I love this app. I have read through and others have so much trouble with it. I do have issues with it shutting down but it comes right back up. I will say I do find it ridiculous in the age of technology that there are limits on what I can check out but that is more about our economic system than with this app
2025-12-20	A *****	More and more often the app has become buggy and unusable. First there were problems trying to check out particular books. Then problems trying to find books. Then problems trying to find my library. Now the app is completely useless.
More and more often the app has become buggy and unusable. First there were problems trying to check out particular books. Then problems trying to find books. Then problems trying to find my library. Now the app is completely useless.
2025-12-19	Er*****	it's a shame that this app is so user unfriendly and unreliable
it's a shame that this app is so user unfriendly and unreliable
2025-12-07	Jo*****	I would give this app 3 stars because if I tap the checkout button it says I reached the book limit and I have 0 books
I would give this app 3 stars because if I tap the checkout button it says I reached the book limit and I have 0 books