eMed

Name: eMed
Rating: 4.4 (17145 reviews)
Author: eMed UK

By: eMed UK App

Formerly Babylon - access GP, Nurse, Physio, & Mental Health appointments

This app was removed from Google Play Store on 2025-04-03

Overview

Removed

Downloads

940,889

Data as of 2025-04-03

Rating:

4.40

(17,145)

Version:

102.0.0

Last updated: 2024-06-21

Features & Capabilities

"eMed" is a health app that provides 24/7 access to GPs, physiotherapists, mental health practitioners, and more from your device. It allows users to book appointments, receive prescriptions, and obtain referrals, all from the comfort of their home. With options for video or audio-only consultations, eMed ensures you can get the medical help you need any day of the week. The app is regulated for safety, and BUPA members can access services at no extra charge, making healthcare more accessible for everyone.

User Growth & Download Statistics

App

By:

eMed UK

Downloads:

940,889

Rating:

4.40

(17,145)

Version:

102.0.0 Last updated: 2024-06-21

Creation date:

2016-11-22

Email:

su*****@babylonhealth.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-04-03

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

eMed UK

Google Play Store

https://play.google.com/store/apps/details?id=com.babylon

Email:

su*****@babylonhealth.com

Website:

http://www.babylonhealth.com

User Reviews

Pros

Cons

Difficult to book appointments, often requiring long wait times.
Poor customer service with significant delays in response times and unmonitored help lines.
Frequent cancellations of appointments, often at the last minute.
Navigation issues within the app, making it challenging to find necessary features or information.
Overall decline in service quality since the transition from Babylon to eMed.

Recent reviews

Since switching to eMed this once great service is now awful. The new booking system is terrible, making it much harder to get appointments, and by now giving an hour window for when the consultant may turn up you just have to sit and wait, if they even call at all. Mailboxes do not seem to be monitored so it is difficult to get any queries answered.

Ja*****, 2025-01-15

The new updates where you book appointments via the Web browser have totally ruined the experience. It is no longer health care when you cannot book an emergency or even a basic appointment. The new UI is an absolute mess. Well done for ruining what was once an excellent streamlined service. 👏 will be switching to a alternate service ASAP.