Reviews of ChromaComfort™

By: Broan-Nutone, LLC

List of user reviews and ratings for ChromaComfort™

Total ratings

2.04 (Rating count: 368)

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Review summary

Most reviews report that the ChromaComfort Android app frequently crashes when attempting to customize colors or scenes and struggles to connect or stay paired with the Bluetooth device. Users also note slow performance and a stubborn need to power-cycle or reset the breaker to reconnect. Support is criticized for being unresponsive or unavailable. A few comments acknowledge that the hardware itself works and Bluetooth controls can function, but the overall experience is marred by reliability issues and weak software. The result is frustration and declining satisfaction, with many considering alternatives or refunds.

Pros

Device itself functioning perfectly.
Bluetooth controls work great.
Awesome and amazing, fun and cool.
Works pretty well, though slow.

Cons

Crashes when trying to customize colors or adjust settings.
Bluetooth connection issues; device not found and requires breaker reset.
Very slow and unresponsive app.
Support is non-existent or unreachable (undeliverable emails).
Frequent need to power-cycle / breaker reset to reconnect.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.04

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67% (51)

Date	Author	Comment
2026-04-22	Jo*****	One of the worst apps/devices I've ever used. Doesn't remember previous settings so you have to connect each time the power is on to get the light you want. Bluetooth doesn't keep a connection so it reconnects everytime you try and make a settings change or browse options. Super slow. You could fix this by adding an apply button for when the user actually wants to make a change.
One of the worst apps/devices I've ever used. Doesn't remember previous settings so you have to connect each time the power is on to get the light you want. Bluetooth doesn't keep a connection so it reconnects everytime you try and make a settings change or browse options. Super slow. You could fix this by adding an apply button for when the user actually wants to make a change.
2026-04-17	Mi*****	app crashes whenever I try to change the color
app crashes whenever I try to change the color
2026-04-14	An*****	response is horrible and keeps crashing
response is horrible and keeps crashing
2026-04-02	Th*****	won't conect.... I should have read the reviews..and I bought 2....this is a disaster
won't conect.... I should have read the reviews..and I bought 2....this is a disaster
2026-04-02	Mi*****	Not good. Worked fine for the first few times. Now, I can connect bluetooth and listen to music, but the controls in the app do not work. It connects to the speaker and shows that the light and fan are on, but as soon as I try to turn one off or set a timer, I just get the spinning wheel of death. Tried reconnecting to bluetooth and uninstalled and reinstalled the app. The speaker in the fan is pretty garbage, maybe a step up from just setting your phone on the counter.
Not good. Worked fine for the first few times. Now, I can connect bluetooth and listen to music, but the controls in the app do not work. It connects to the speaker and shows that the light and fan are on, but as soon as I try to turn one off or set a timer, I just get the spinning wheel of death. Tried reconnecting to bluetooth and uninstalled and reinstalled the app. The speaker in the fan is pretty garbage, maybe a step up from just setting your phone on the counter.
2026-03-24	Em*****	Used to work alright, but now the app crashes if I try to make a custom colour.
Used to work alright, but now the app crashes if I try to make a custom colour.
2026-03-23	Fr*****	paying so much money and getting a horrible app sucks. it constantly crashes. it's options are horrible. the UI is beyond bad. you can't change its colors beyond what's present. you need the wireless controller. skip this purchase and get something better.
paying so much money and getting a horrible app sucks. it constantly crashes. it's options are horrible. the UI is beyond bad. you can't change its colors beyond what's present. you need the wireless controller. skip this purchase and get something better.
2026-03-22	ni*****	+ icon crashes the app every single time. so much for custom color options.
+ icon crashes the app every single time. so much for custom color options.
2026-03-19	Ra*****	app crashes when trying to adjust settings
app crashes when trying to adjust settings
2026-03-16	Na*****	ever since last update it can't seem to find my device. I haven't had problems before. I have turned on and off the Bluetooth and still have the problem. This has nothing to do with delay. it just cannot find my device. I also have uninstalled and reinstalled same outcome.
ever since last update it can't seem to find my device. I haven't had problems before. I have turned on and off the Bluetooth and still have the problem. This has nothing to do with delay. it just cannot find my device. I also have uninstalled and reinstalled same outcome.