YRemote

YRemote is the app that allows field workers to receive remote technical assistance quickly, accurately, and interactively.

Using the smartphone camera, the remote expert can see in real time what the operator is observing and guide them step by step, with visual tools and shared documents.

Real-time remote assistance:

- Communicate with the remote expert by voice

- Share what you see via live video

- Receive instructions with drawings and pins

- View PDFs shared by the expert

Connect in seconds with company technical support, wherever you are, and resolve issues efficiently and securely.

This app uses a foreground service to keep remote assistance sessions active and ensure stable communication while the technician assists the operator.