Reviews of IGL Connect

By: Indraprastha Gas Ltd. App

List of user reviews and ratings for IGL Connect

Total ratings

4.49 (Rating count: 29,151)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews are mixed. Many users praise the app as excellent and convenient when it works, but stability and reliability are major concerns. Repeated issues include crashes and error messages, unpaid bill statuses despite payment, slow payment updates, and bill/invoice irregularities. The UI is frequently described as inconvenient and not user-friendly, negatively affecting overall experience. Some users report good service and positive experiences when the app runs smoothly, but reliability gaps dominate.

Pros

Overall positive reception with many reviewers calling the app excellent/very good/good experience.
Convenient self-meter reading and payment workflow when the app functions.
Perceived solid system and generally good app quality across reviews.

Cons

Frequent crashes, errors, and the app failing to open (black screen, 'Error Occurred').
Billing and payment unreliability: unpaid status after payment, slow updates, and non-working payment options (BillDesk, others).
Inconvenient UI and slow performance; not easy to use overall.
Incomplete billing records and irregular invoices/no access to past billing details.

Upgrade to see all 515 reviews

User Reviews

Recent rating average: 1.30

All time rating average: 4.49

Upgrade to see all 515 reviews

52% (266)

Date	Author	Comment
2026-07-12	ma*****	isse ghatiya app nhi bn skti thi ???
isse ghatiya app nhi bn skti thi ???
2026-07-12	Sh*****	app is crashing as soon as I try to open please get this corrected
app is crashing as soon as I try to open please get this corrected
2026-07-12	Sa*****	doesn't work app. very useless app
doesn't work app. very useless app
2026-07-11	Ha*****	never working
never working
2026-07-11	Ja*****	App not working
App not working
2026-07-11	Ta*****	app not working after the latest update..
app not working after the latest update..
2026-07-11	as*****	app does not work or login
app does not work or login
2026-07-11	An*****	not able to login , it keep showing some error occurred
not able to login , it keep showing some error occurred
2026-07-10	Kr*****	login not working
login not working
2026-07-10	Sa*****	doesn't even let you login
doesn't even let you login