IGL Connect

Name: IGL Connect
Rating: 4.490909 (29023 reviews)
Author: Indraprastha Gas Ltd.

By: Indraprastha Gas Ltd.

This is an official Mobile app of Indraprastha Gas Limited.

Features & Capabilities

IGL Connect is the official mobile app of Indraprastha Gas Limited designed for both PNG (Piped Natural Gas) customers and CNG (Compressed Natural Gas) users. The app provides PNG customers with convenient features such as viewing billing and payment history, lodging and tracking complaints, sharing feedback, updating contact details, submitting meter readings, and making online payments—all accessible anytime and anywhere.

For CNG users, IGL Connect offers the ability to locate nearby CNG stations on an interactive map and search for stations in specific areas. New users must register to access personalized services like My Profile, My Bill, and meter reading submissions. Overall, IGL Connect simplifies managing your gas services with user-friendly functionality and timely information.

User Growth & Download Statistics

App

By:

Indraprastha Gas Ltd.

Downloads:

2,034,663 7.55K

Rating:

4.49

(29,023) 30 new ratings

Version:

0 Last updated: 2026-03-20

Publisher country:

Email:

de*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-23

Compare stats and ranking:

Ranking

# 43,518 ▲ 48

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Indraprastha Gas Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.CustomerApp

Email:

de*****@gmail.com

Website:

http://www.iglonline.net/

User Reviews

Reviews are mixed. Many users praise the app as excellent and convenient when it works, but stability and reliability are major concerns. Repeated issues include crashes and error messages, unpaid bill statuses despite payment, slow payment updates, and bill/invoice irregularities. The UI is frequently described as inconvenient and not user-friendly, negatively affecting overall experience. Some users report good service and positive experiences when the app runs smoothly, but reliability gaps dominate.

Pros

Overall positive reception with many reviewers calling the app excellent/very good/good experience.
Convenient self-meter reading and payment workflow when the app functions.
Perceived solid system and generally good app quality across reviews.

Cons

Frequent crashes, errors, and the app failing to open (black screen, 'Error Occurred').
Billing and payment unreliability: unpaid status after payment, slow updates, and non-working payment options (BillDesk, others).
Inconvenient UI and slow performance; not easy to use overall.
Incomplete billing records and irregular invoices/no access to past billing details.

Recent reviews

after last updated, this app is giving continuous error messages any time. cannot upload self billing, says error. worst experience since I have been using this app. please fix asap.

Pa*****, 2026-06-21

App is not running for past 1 month. Tried uninstalling & reinstalling multiple times. Gives mesg: "Error Occured. Something went Wrong. Pl try again later" with a Go Back button which gives a green blank screen. Was using this app for past 2-3 years for online billing, and it worked perfectly.