Reviews of My Anaheim

By: City of Anaheim App

List of user reviews and ratings for My Anaheim

Total ratings

3.71 (Rating count: 87)

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Review summary

Users appreciate the app's convenience for paying utility bills and its ease of reporting city issues like graffiti, enabling quick city responses. However, many experience frequent crashes when requesting services or uploading photos, issues with location functionality, and app instability leading to immediate quitting. Some report unresponsive customer support, and paying bills through the app simply redirects to the city website, reducing app usefulness. Despite these drawbacks, the app facilitates resident involvement and simplifies some city services.

Pros

Convenient for paying utility bills quickly
Easy to use for reporting city issues
Allows users to report issues like graffiti efficiently
Helps residents be involved with city services
No need to purchase stamps or travel to pay bills

Cons

App frequently crashes when trying to request city services or upload photos
Location services do not work reliably
Some users experience the app quitting immediately upon opening
Customer support is unresponsive to emails about app issues
Paying bills through the app redirects users to the city's website, making the app redundant

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User Reviews

Recent rating average: 2.60

All time rating average: 3.71

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42% (8)

Date	Author	Comment
2024-06-27	Ba*****	The map isnt working
The map isnt working
2023-10-15	F.*****	I've had it for a while it worked OK in the beginning but now when I to upload pictures for service it tries to crash and it's been going on for a few months and they haven't fixed it
I've had it for a while it worked OK in the beginning but now when I to upload pictures for service it tries to crash and it's been going on for a few months and they haven't fixed it
2023-04-09	To*****	It's nice to not have to buy stamps or drive. I hope it is secure.
It's nice to not have to buy stamps or drive. I hope it is secure.
2023-01-15	Vi*****	It was working fine for a while until a few a weeks ago. It keeps quitting right after I opened it. I un-installed, then reinstall, & it's still keep quitting right after I opened it.
It was working fine for a while until a few a weeks ago. It keeps quitting right after I opened it. I un-installed, then reinstall, & it's still keep quitting right after I opened it.
2023-01-09	Ju*****	This is not working today.
This is not working today.
2021-11-08	Mi*****	Good
Good
2019-09-09	A *****	This is the most dumb-app ever
This is the most dumb-app ever
2017-09-13	A *****	Location does not work.sent email and get no response
Location does not work.sent email and get no response
2017-05-18	A *****	Main reason i install this app was so that i could pay my bill right from it, guess what? Takes me to the city's website which i was already doing anyways, or better yet, pay it through my bank. So all for all this app it's a waite of memory space in my phone.
Main reason i install this app was so that i could pay my bill right from it, guess what? Takes me to the city's website which i was already doing anyways, or better yet, pay it through my bank. So all for all this app it's a waite of memory space in my phone.
2017-04-22	A *****	Love it. Made my utility bill so fast. Keep the good work.
Love it. Made my utility bill so fast. Keep the good work.