MyLA311

Name: MyLA311
Rating: 3.44 (726 reviews)
Author: City of Los Angeles (LA City)

By: City of Los Angeles (LA City)

The power of an open, more accessible City Hall in the palm of your hand.

This app was removed from Google Play Store on 2025-03-28

Features & Capabilities

With MyLA311, City of Los Angeles information and services are just a few taps away.

• The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup .

• Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.

• You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.

• No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.

Additional Features:
• We have recently added user registration. This is completely optional. You can still submit service requests and use the app without registering.

• If you have an account with LADWP.com you already have an account with MyLA311. The same account login can be used with both MyLA311 and LADWP.com.

• Registered accounts can now login and view all their service requests and the current status.

• More service request options.

• New bill pay options

• New city knowledge-base

You can also submit requests using our website: https://MyLA311.lacity.org

Send feedback to 311@lacity.org

MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

User Growth & Download Statistics

App

By:

City of Los Angeles (LA City)

Downloads:

155,416

Rating:

3.44

(726)

Version:

3.72 Last updated: 2025-01-22

Version code:

109

Creation date:

2013-06-10

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

28.87MB

Email:

31*****@lacity.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-03-28

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

City of Los Angeles (LA City)

Google Play Store

https://play.google.com/store/apps/details?id=com.LA.MyLA311

Email:

31*****@lacity.org

Website:

https://MyLA311.lacity.org

User Reviews

Pros

Convenient option to report issues without calling 311
Ability to include photos with service requests for better clarity
Previously worked effectively in submitting service requests for various issues

Cons

Frequent app malfunctions and crashes when trying to submit requests
Issues with the location feature, making it difficult to report problems
Poor customer support and lack of response from the city regarding app issues
Mandatory updates before submitting requests, causing data loss

Recent reviews

The app ask you to enter service date which we can not due someone put up a geo fence around certain areas in the city then you have to call it in to 311. Call you local officials tell them to investigate this matter this why we pay taxes. Someone SHOULD BE FIRED.

Ma*****, 2025-01-10

App stopped working several months ago. I have called and emailed, but nobody gets back to me to help. I've been using it often for several years. I tried uninstalling and reinstalling but nothing will make it work!