CRM Integrator for hosted telephony

Control and Monitor your Cisco Broadworks telephone handset using your Chrome browser from a PC, Mac or Chromebook.

CRM Integrator for Hosted Telephony - Chrome Extension

'CRM Integrator for hosted telephony' is a Google Chrome extension that lets you control and monitor your Cisco BroadWorks telephone handset directly from your Chrome browser on a PC, Mac, or Chromebook. It integrates seamlessly with popular CRM systems, providing caller previews, contact popping, and click-to-dial functionality. Notable features include call history, call settings, and directory integration.

Download

Extension stats

By: Mondago Ltd

Users: 2,000+

Rating: 3.50

(2)

Version: 1.1.10.7676 (Last updated: 2022-09-30)

Creation date: 2020-06-23

Permissions:

tabs
notifications
background
idle
storage
contextMenus
identity

Size: 4.51M

Email: in*****@mondago.com

URLs: Privacy policy

Full description: See detailed description

Ranking

# 21,099 ▼ 24

Other rankings

#23389 in Workflow & Planning ▲ 652 #205 in integration keyword 36 ▼ 5

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

One mayor issue with this integration, at least on macOS, is that the call notification essentially creates a new chrome window, which automatically takes focus, in turn kicking you out of anything that you were doing previously. This means if you are say writing an email, each time a call rings your phone it will kick you out of the email, which can be very disruptive to your workflow.

Jose Armando Smith Castro (jarmandosmithc), 2021-09-09

View all user reviews

Extension safety

Risk impact

CRM Integrator for hosted telephony requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
Medium ******* ******* ************* ***** *** ** ******* *** **** ******* ****** ******** *******
Low ******* ****** ** *** ********* ********

Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of CRM Integrator for hosted telephony. Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******

Upgrade to see full risk analysis details