Metro de Santiago Oficial

Name: Metro de Santiago Oficial
Rating: 4.275862 (8064 reviews)
Author: Metro de Santiago S.A.

By: Metro de Santiago S.A.

App Santiago Metro official. online information of the network status.

Features & Capabilities

The Metro de Santiago Oficial is the official application for the Santiago Metro network, providing swift and easy access to comprehensive transit information across Chile's capital. Users can obtain instant updates on the operational status of the entire network and individual lines or stations.

This app also allows you to configure personalized notifications for special conditions or incidents, plan your trips with alternative routes during service interruptions, and quickly reach Metro staff in case of emergencies or assistance needs. Additional features include checking your Bip! card balance (with up to 48 hours delay), loading card credits, viewing station services and express routes, and accessing all fare schedules. The integrated network map completes the experience for efficient and informed travel across Santiago's metro system.

User Growth & Download Statistics

App

By:

Metro de Santiago S.A.

Downloads:

863,103 1.55K

Rating:

4.28

(8,064) 1 new ratings

Version:

4.8.13 Last updated: 2026-03-25

Version code:

327

Creation date:

2013-07-04

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.WRITE_SETTINGS High risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk

Size:

50.79MB

Email:

we*****@metro.cl

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 72,797 ▼ 125

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Metro de Santiago S.A.

Google Play Store

https://play.google.com/store/apps/details?id=cl.metro.mobile

Email:

we*****@metro.cl

Website:

https://www.metro.cl

User Reviews

Users praise the app for its simple, easy-to-use interface with quick notifications and its aid in navigating the metro, noting improvements over time. However, recurring issues include map-related crashes and stability problems, missing balance/top-up features for the BIP card, Spanish-only language limits, and outdated or poorly communicated information. These are the main drawbacks across multiple reviews and point to stability, feature gaps, and maintenance concerns.

Pros

Simple and easy-to-understand interface.
Notifies details quickly.
Helps you not get lost in the metro.
Has improved over time and become more useful.

Cons

Frequent map crashes and overall instability when viewing the metro map.
Balance is not shown and top-up/reload of the BIP card is not possible (perceived advertising as misleading).
Language is limited to Spanish; no English support, making it tourist-unfriendly.
Information updates are not up-to-date or reliable; poor communication about changes (charges, station closures, new lines).

Recent reviews

Not for tourists. Beside there is only Es language available and you cannot pay without Chile bank account.

Co*****, 2025-12-14

Hay otras aplicaciones no oficiales que muestran los movimientos de la tarjeta BIP, sigue siendo mala, porque mataron la app "carga activa" esa cumplía todas mis expectativas.