Freshservice - IT Service Desk Software

Service desk Software by Freshdesk

▶

Freshservice is a cloud-based ITIL service desk software designed to streamline IT service management with ease. Integrated seamlessly with Google Apps, it offers powerful ticketing, asset management, and knowledge base features all in a user-friendly interface.

With core functionalities like Incident, Problem, Change, Release, and Asset Management, Freshservice empowers users to resolve issues independently, reducing agent workload. Its innovative gamification system, the Freshservice Arcade, boosts agent productivity by turning ticket resolution into an engaging experience. Emphasizing speed, efficiency, and usability, Freshservice is the next-generation service desk solution for modern IT teams.

Download

By:: https://app.freshservice.com
Users:: 1,000+
Rating:: 4.00
(22)
Version:: 0.0.0.7 (Last updated: 2019-05-17)
Creation date:: 2019-05-17
Risk:: Very low risk impact Low risk likelihood
Size:: 52.38K
URLs:: Website
Full description:: See detailed description
Source:: Chrome Web Store
Updated:: a day ago

Ranking

# 24,035 ▼ 654

User reviews

Test

Secretaria de Seguridad Publica, 2018-12-08

I do not want to allow freshdesk to see my google contacts, yet they force it on you if using this app. -1

LG, 2017-10-26

Herramienta muy buena

Javier Pinillos, 2016-04-15

View all user reviews

Extension safety

Risk impact

Freshservice - IT Service Desk Software does not require any sensitive permissions.

Risk impact analysis details

Low This permission has no access or impact on the user's system or data, thus carrying no risk.

Risk likelihood

Freshservice - IT Service Desk Software has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******

Upgrade to see full risk analysis details

Instantly check and monitor your browser extensions' risks and permissions with Extension Guard.