FreshService Ticket Tools

This plugin has several useful tools for Agents when working with FreshService Tickets.

What is FreshService Ticket Tools?

FreshService Ticket Tools is a Chrome extension that adds several useful tools for agents when working with FreshService Tickets. It allows agents to add notes, reply, forward, add time, and start the timer while viewing a FreshService ticket. It also provides links to create new tickets, service requests, and access the FreshService Dashboard.

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Extension stats

By: NWDigital

View on Chrome Web Store

Users: 100 ▲ 1

Version: 1.0.6 (Last updated: 2023-06-15)

Creation date: 2022-05-07

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Manifest version: 3

Permissions:

activeTab
scripting
storage
tabs

Host permissions:

http://*/*
https://*/*

Size: 10.73K

Email: ma*****@nwdigital.cloud

Ranking

# 71296 ▼ 75

Other rankings

#30273 in Workflow & Planning ▲ 3 #15 in ticket keyword 5 ▲ 13

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Adds ability to add a note, reply, forward, add time and start the timer while viewing a FreshService ticket. Also includes links to your portal specific url for creating new tickets, service requests and going to your FreshService Dashboard!