SmartContact Agent Lite
SmartContact Agent Lite
SmartContact Agent Lite - Omnicanal Cloud Extension
SmartContact Agent Lite is a Chrome extension designed to enhance the functionality of an omnichannel Cloud Contact Center. It allows simultaneous management of phone conversations while performing other tasks, thereby improving productivity. It offers a comprehensive list of features including call management, status control, mute and hold controls, and visualization of agent-specific KPIs.
Extension stats
Manifest V3
Permissions:
- webNavigation
- storage
- notifications
Size: 22.94K
Email: dv*****@gmail.com
URLs: Website
Full description: See detailed description
Ranking
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
User reviews
Interesante extensión, muy cómoda para poder gestionar otras cosas mientras trabajas con ella
by 
Rocío Moreno, 2023-10-03
Rocío Moreno, 2023-10-03Muy guay poder cambiar de pestañas mientras curras en otras cosas!
by 
Mario Pérez Alemán, 2023-09-28
Mario Pérez Alemán, 2023-09-28Muy interesante el poder clasificar las llamadas.
by 
Miguel Palacios, 2022-11-21
Miguel Palacios, 2022-11-21Extension safety
Risk impact
SmartContact Agent Lite requires a few sensitive permissions. Exercise caution before installing.
Risk impact analysis details
- High Allows retrieval of a user’s browsing history, presenting a notable privacy risk.
- High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
- Medium ******* ******* ************* ***** *** ** ******* *** **** ******* ****** ******** *******
- Low ******* ****** ** *** ********* ********
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of SmartContact Agent Lite. Use it at your own risk.
Risk likelihood analysis details
- High This extension has low user count. Unpopular extensions may not be stable or safe.
- Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
- Good **** ********* *** **** **** *******
Upgrade to see full risk analysis details
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