Record: AI Support Layer
Collect, Investigate, and Resolve Technical Issues Faster.
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Summary
All The Data You Need For Any Ticket.
Collect, Investigate, and Resolve Technical Issues Faster. Record is a customer support layer built for technical teams to automate the resolution process by finding, investigating, and fixing technical user issues while creating one source of truth for collaboration
Engineers often struggle to reproduce bugs for resolution, leading to hours of back-and-forth communication and less time for developing new features. Record is here to change that.
🔎 Who is Record for? Record is built for technical support teams, end users, and R&D teams. It provides a seamless issue-reporting process for end users, an efficient resolution system for support teams, and valuable insights for R&D to continuously improve your product.
📹 Found an issue? Just hit "Record" Record takes care of the complex processes in the background, capturing all the essential logs for you. It's a self-serve, no coding solution. No more endless approval cycles.
📊 Automated Capture of Comprehensive Technical Data
Safety
Risk impact
Record: AI Support Layer is relatively safe to use as it requires very minimum permissions.
Risk likelihood
Record: AI Support Layer is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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