What is Shoper Connect Click to Call?
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Turn phone calls into your main advantage with Channels Click-to-Call widget.
From handling calls with maximum flexibility to providing excellent customer service, Channels makes it easy to turn phone calls into your main advantage.
ANSWER ON-THE-SPOT CUSTOMER CALLS Our Click-to-Call widget comes with a powerful link under which you’ll find all crucial customer details that will help you lead the call even when you’re unprepared.
Where do we take these details from?
eCOMMERCE INTEGRATIONS Channels integrates with your favorite eCommerce platforms such as Shopify and Magento and pulls customer data from them to show you it right when your customers are calling.
With details such as their Full name, company, role, phone number, and latest orders, you won’t have to ask endless questions to identify your customer and their issue and you’ll be able to get straight to the point of the conversation.
No more interview-like customer support phone calls, right?
See moreExtension safety
Risk impact
Shoper Connect Click to Call requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
Shoper Connect Click to Call is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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