Relay

Relay brings every customer conversation into one place.

If you run your business across WhatsApp, Facebook Messenger and Instagram, you
already know the problem: three apps, three inboxes, and a customer who asked
about an order yesterday on a channel you have not checked today. Relay puts all
of it in a single list, newest first, so nothing is missed.

ONE INBOX FOR EVERY CHANNEL
• WhatsApp, Messenger and Instagram conversations merged into one view
• Filter by channel, search across every thread
• Delivery and read receipts on WhatsApp
• Opens instantly with your saved conversations, even on a weak connection

ONE CUSTOMER RECORD
• A single profile per customer, however they reached you
• Merge duplicates when the same person messages from two networks
• Tags, notes and full conversation history
• Delivery-risk history before you ship cash-on-delivery

ORDERS AND COURIER BOOKING
• Collect orders straight from a chat
• Bangladeshi phone and address validation built in
• Book Steadfast couriers with one tap
• Track every order from collection to delivery

AI AUTO-REPLY, ON YOUR TERMS
• Automatic replies per channel, with your own instructions
• An approval queue so you can read and edit every draft before it sends
• Keyword rules for the questions you answer twenty times a day
• Turn it off for any individual customer

BUILT FOR BANGLADESH
• Full Bengali and English
• Taka amounts and local phone formats
• Designed to stay usable on a slow connection

MESSAGE RESPONSIBLY
Relay is for talking to customers who contacted you or agreed to hear from you.
Unsolicited bulk messaging is not permitted.

ABOUT YOUR SUBSCRIPTION
Relay plans are managed on relay.cam. The app never takes payment. If your plan
lapses you can still read everything — only sending is paused until you renew.

Relay is an independent tool. It is not affiliated with, endorsed by, or
sponsored by WhatsApp, Meta or Instagram. All product names are the trademarks
of their respective owners.