Reviews of MyRogers (Shaw)

By: Rogers Communications Inc.

List of user reviews and ratings for MyRogers (Shaw)

Total ratings

2.98 (Rating count: 7,936)

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Review summary

User reviews are overwhelmingly negative. The top recurring issues are login loops that prevent access, the app crashes or won't open, password/login friction, poor support, and inability to perform core tasks like paying bills or adjusting router settings. The app is frequently described as unusable and unreliable, leading many users to consider leaving Rogers/Shaw.

Pros

Cons

Repeated login issues / endless login loops
App won't open or crashes / freezes
Password management problems (not remembering credentials, frequent password changes)
Poor or unhelpful customer support / slow or non-responsive tickets
In-app functionality unreliable (cannot access billing, router settings, or admin features; prompts to chat)

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User Reviews

Recent rating average: 1.50

All time rating average: 2.98

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869% (278)

Date	Author	Comment
2026-06-21	Dy*****	Awful apps, awful company. Incredible negligent. Avoid. I'm 100% serious, if it's not too late go to another telecom company right now (preferably not Telus)
Awful apps, awful company. Incredible negligent. Avoid. I'm 100% serious, if it's not too late go to another telecom company right now (preferably not Telus)
2026-06-18	Tr*****	have to constantly sign in everytime even if i say to remember me
have to constantly sign in everytime even if i say to remember me
2026-06-17	Z *****	who designed this app? its objectively just a browser horribly disguissed as an app, but somehow filled with more bugs
who designed this app? its objectively just a browser horribly disguissed as an app, but somehow filled with more bugs