Calgary 311

Name: Calgary 311
Rating: 3.75 (269 reviews)
Author: The City of Calgary

By: The City of Calgary

Calgary 311 is your on the go connection to The City.

Features & Capabilities

Calgary 311 is your go-to mobile app to connect with The City of Calgary conveniently. Whether you need to report potholes, request snow removal, or share feedback, this app lets you do it all effortlessly. With over 90 City services accessible at your fingertips, users can describe concerns, upload multiple photos, pinpoint locations, and submit requests quickly.

Stay informed with real-time updates and notifications on the status of your submissions. The user-friendly interface simplifies navigation, making it easy to find and request services. Additionally, the app features a City of Calgary news feed to keep you up to date. Calgary residents and City employees collaborate through this app to keep the city running smoothly and efficiently. Download Calgary 311 today and experience seamless communication with your city government!

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

6.4.29 Last updated: 2025-11-24

Version code:

5291

Creation date:

2013-05-06

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk

Size:

61.72MB

Email:

31*****@calgary.ca

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 229,079 ▼ 657

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

The City of Calgary

Google Play Store

https://play.google.com/store/apps/details?id=ca.calgary.calgary311

Email:

31*****@calgary.ca

Website:

http://www.calgary.ca/311

User Reviews

Users appreciate the app's concept, ability to track request status, and new alert features. However, many experience submission failures, especially on Android, often due to silent errors when mandatory fields are incomplete. Photo uploads are hindered by permission issues. Numerous reports suggest that submitted requests are closed quickly without feedback, leaving users uncertain of outcomes. The app's interface is also criticized for being clunky and lacking important information, such as complete case numbers, which complicates follow-ups.

Pros

Allows users to submit requests and see status updates.
Includes a callback system as a backup for contacting 311.
Provides an alert feature for city notifications.
Good concept for connecting residents with city services.

Cons

App frequently fails to submit requests, especially on Android.
Lacks clear feedback when mandatory fields are not completed; submission fails silently.
Photo upload feature is broken due to permission errors.
Service requests often closed without explanation or visible action taken.
App interface is clunky and not user-friendly, with poor navigation and missing information like full case numbers.

Recent reviews

Its alright for a city app, has some bugs in it. I wish it had more information or options or even the Calgary city ID so you can use it.

Me*****, 2024-07-20

It has been inconsistent at best on Android. Most of the time it will not sync and I cannot submit an enquiry I find. Lukily, they have a callback system now, so for the couple times a year I need 311, ill just call now.