Edmonton 311

Name: Edmonton 311
Author: City of Edmonton

By: City of Edmonton

Report potholes and graffiti from anywhere in Edmonton using your mobile phone!

Features & Capabilities

The Edmonton 311 Chrome extension lets residents report city issues like potholes, damaged sidewalks, damaged trees, litter, and graffiti anywhere in Edmonton using their mobile phone. This easy-to-use tool empowers citizens to help keep Edmonton clean and safe by directly notifying city services.

By installing the extension, users consent to receive future updates and upgrades to maintain the app’s functionality and effectiveness. Participation aids the City of Edmonton in responding promptly to community concerns and maintaining city infrastructure effectively. Remove the app anytime to withdraw consent.

User Growth & Download Statistics

App Community

By:

City of Edmonton

Downloads:

71,923 201

Version:

3.25.11(1729) Last updated: 2026-05-08

Version code:

1729

Creation date:

2014-07-12

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.ACCESS_GPS Moderate risk
android.permission.ACCESS_LOCATION Moderate risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk

Size:

6.64MB

Email:

31*****@edmonton.ca

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 249,346 ▼ 774

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

City of Edmonton

Google Play Store

https://play.google.com/store/apps/details?id=ca.edmonton.edmonton311

Email:

31*****@edmonton.ca

Website:

http://edmonton.ca/311appfaq

User Reviews

User reviews repeatedly highlight location/map issues (inaccurate/wrong addresses, manual entry problems, map loading failures) and submission delays or failures as the core drawbacks. Stability issues (freezing, long load times) compound the problem. City response is inconsistent, with some reports being addressed and others seemingly ignored. The overall sentiment is that the concept is valuable, but reliability and usability must improve for the app to fulfill its intended purpose.

Pros

When it works, the app is an effective way to report city issues (centralized 311).
The concept of Edmonton 311 for mobile reporting is valuable for citizens.
Using the app can give users a sense of empowerment to help the city (e.g., logging issues and contributing to improvements).
The interface is usable when not hampered by bugs.

Cons

Location/map picker is broken: wrong addresses, cannot manually input addresses, and maps fail to load or display correctly.
Submitting reports is slow or often times out, with repeated spinning and long waits.
The app is unstable, frequently freezing or taking a long time to load.
City responsiveness is inconsistent; some issues are addressed while many are not.

Recent reviews

App is an awesome idea, but it's extremely slow and takes forever to submit requests or complaints.

Je*****, 2025-01-28

If I could just type in my address.... Instead the dumb app puts in random addresses when I drop the pin. Even though I include the address in the title, nobody reads it and they say that nothing is happening because the bozo went to the wrong place and didn't bother looking around.