Service Desk Queue Monitor

Monitor a Service Desk query in real time.

Service Desk Queue Monitor - Chrome Extension

Service Desk Queue Monitor is a Chrome extension that allows Analyst users of LANDESK(r) Service Desk to monitor a query/queue in real time. It provides features such as one-click access to view and launch items, live count update with traffic light color indicators, desktop notifications for new items, and customizable query and notification layouts. Visit our support page for more information, source files, and support.

Extension stats

By: Stu McNeill

Users: 28

Rating: 4.86

Version: 1.1.5 (Last updated: 2014-08-27)

Creation date: 2014-08-27

Permissions:

http://*/
https://*/
notifications

Size: 66.01K

Full description: See detailed description

Ranking

# 100,784 ▼ 1,304

Other rankings

#31539 in Workflow & Planning ▼ 143 #114 in monitor keyword 46 ▲ 3 #140 in service keyword 24 ▼ 4 #261 in query keyword 6 ▲ 2

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

Stu has some great tools. I especially like his calc wizard. If only they'd be made standard with the product itself :(

by

Erik M, 2015-09-09

This is a really helpful add-on for Service Desk - easy to configure too.

by

David Gillen, 2014-11-21

View all user reviews

Extension safety

Risk impact

Service Desk Queue Monitor requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Allows access to all websites, posing a significant security risk as it can monitor and modify data from any visited site.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Service Desk Queue Monitor. Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
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