Reviews of Australia Post

By: Australia Post Digital App

List of user reviews and ratings for Australia Post

Total ratings

4.49 (Rating count: 258,299)

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Review summary

Users like the app’s clean UI, ease of use, and the ability to track multiple packages in one place with in-app and email updates. However, multiple reviews report tracking delays and misrouting, plus slower local deliveries compared with international shipments. Account management issues also appear (password reset expiry and inability to update email). Overall, the app is well-liked for tracking and usability, but delivery consistency and certain account features need improvement.

Pros

Easy to use with a very clean UI.
Tracks all packages in one place.
In-app communication and timely updates.
Seamless syncing with email for tracking.
Generally reliable and helpful in-app support.

Cons

Repeated tracking delays and misrouting, with packages bouncing between locations.
Slower local deliveries compared with international shipments.
Account management issues (password reset expiry and inability to update email).

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User Reviews

Recent rating average: 4.50

All time rating average: 4.49

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25% (218)

Date	Author	Comment
2026-08-22	Ja*****	perfect for tracking deliveries
perfect for tracking deliveries
2026-08-21	Jo*****	great service from start to finish.
great service from start to finish.
2026-08-21	Da*****	Absolutely LUVN the AUS POST APP !! Gives me IMMEDIATE tracking updates on where my Parcels are and what DAY to expect them but what i really LUV , is being able to NAME my Parcels so i know whats coming that day. Too good AUS POST !!
Absolutely LUVN the AUS POST APP !! Gives me IMMEDIATE tracking updates on where my Parcels are and what DAY to expect them but what i really LUV , is being able to NAME my Parcels so i know whats coming that day. Too good AUS POST !!
2026-08-21	ma*****	They usually find our address unlike most other couriers
They usually find our address unlike most other couriers
2026-08-21	Ha*****	I recived message for other deliveries and didn't recive mine so you don't quite trust it
I recived message for other deliveries and didn't recive mine so you don't quite trust it
2026-08-20	Ro*****	just love the ease of using australia post , track my order , and the notification given of progress.
just love the ease of using australia post , track my order , and the notification given of progress.
2026-08-20	Ru*****	so good to know when deliveries are due.
so good to know when deliveries are due.
2026-08-20	Al*****	I have had delays with Startrack that is why AusPost isn't rated 5 stars.
I have had delays with Startrack that is why AusPost isn't rated 5 stars.
2026-08-20	De*****	helpful
helpful
2026-08-20	To*****	the Postal service may be kind of dodgy, but at least the app works just fine
the Postal service may be kind of dodgy, but at least the app works just fine