CRM Vhigor

Vhigor CRM is the internal customer service tool of Núcleo Vhigor. It brings together WhatsApp and Instagram conversations, appointment schedules, and patient follow-up in one place, ensuring no contact goes unanswered.

MAIN FEATURES

Centralized Customer Service
All WhatsApp and Instagram Direct conversations in a single inbox, with complete history per contact.

Customer Service Funnel
Organize contacts by stage: new lead, in progress, scheduled, closed. See at a glance who is waiting for a response.

Schedule and Confirmations
Register appointments, send automatic reminders, and track confirmations without leaving the system.

Performance Reports
Leads received, median response time, unanswered contacts, message volume, and performance per agent. Filters by period, agent, and status.

Instagram Comments
Monitor and respond to post comments directly from the dashboard, with automatic response rules.

AI Assistant
Suggested responses based on conversation history, with full control by the agent, who can take over the call at any time.

RESTRICTED ACCESS

This is a professional-use application intended for the Vhigor Nucleus team. Access is via credentials provided by the clinic, and there is no public registration.

PRIVACY

Privacy Policy: https://vhigorcrm.com.br/privacidade
Account and data deletion: https://vhigorcrm.com.br/exclusao-de-dados

Developed by NUCLEO DE SAUDE INTEGRADO LTDA, João Pessoa/PB.