Reviews of Masterbuilt

By: Premier Specialty Brands, LLC App

List of user reviews and ratings for Masterbuilt

Total ratings

4.51 (Rating count: 5,384)

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Review summary

User reviews mainly cite connectivity instability and inconsistent app performance. The app design and remote temp monitoring are praised when it works, with fast response times. However, frequent Bluetooth/Wi-Fi disconnects, repeated re-pairing, unreliable readings/controls, and device removal from the app are common complaints. Stability across devices/updates is a recurring issue, and 2.4 GHz network requirements are noted as setup hurdles.

Pros

User-friendly app design and interface.
Convenient remote temperature monitoring while cooking.
Fast and reliable app-to-grill response when connected.
Overall app enhances grilling experience when the connection is working.

Cons

Frequent connectivity issues: Bluetooth/Wi-Fi pairing failures and repeated disconnections.
Unreliable across updates and devices: need to re-pair or re-add the smoker, often failing to reconnect.
Temperature/time controls and readings are not reliable: probes read 0 or changes aren't applied, with blocking error messages.
App occasionally removes the device or forgets it, requiring re-adding.
2.4 GHz Wi-Fi requirement and strict network/password limitations hinder setup.

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User Reviews

Recent rating average: 2.80

All time rating average: 4.51

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49% (89)

Date	Author	Comment
2026-09-19	Ji*****	App stinks. It keeps dropping connection and the "fix" is to delete the app and lose all of your prior cook data and reinstall from scratch. That is a pain when you are in the middle of a long cook. Hopefully they can come up with a better (permanent) solution to this because the grill itself is awesome!
App stinks. It keeps dropping connection and the "fix" is to delete the app and lose all of your prior cook data and reinstall from scratch. That is a pain when you are in the middle of a long cook. Hopefully they can come up with a better (permanent) solution to this because the grill itself is awesome!
2026-09-13	Ro*****	Worst app I have! Have to unplug every fricking time. Temperature doesn't keep up, alarms don't work!
Worst app I have! Have to unplug every fricking time. Temperature doesn't keep up, alarms don't work!
2026-09-11	Mi*****	It was connected for 2 different days now it's not. This app Sucks!
It was connected for 2 different days now it's not. This app Sucks!
2026-09-09	JB*****	Best Grill we ever owned 😋
Best Grill we ever owned 😋
2026-09-07	St*****	great for smoking salmon and chicken. only one issue with the blue tooth set up keeps cutting out
great for smoking salmon and chicken. only one issue with the blue tooth set up keeps cutting out
2026-09-06	R *****	App is complete JUNK!
App is complete JUNK!
2026-09-05	Ed*****	Great piece of kit used it for a couple of years now. I think some bits could be built a little more robustly but overall a great purchase
Great piece of kit used it for a couple of years now. I think some bits could be built a little more robustly but overall a great purchase
2026-08-30	Aa*****	Sometimes the app seems to freeze and I have to force close/restart it, but it works well other than that.
Sometimes the app seems to freeze and I have to force close/restart it, but it works well other than that.
2026-08-30	To*****	Needs Matter support for Google Home / Home Assistant for automations, alerts, etc. Don't want to be stuck with just the OEM app.
Needs Matter support for Google Home / Home Assistant for automations, alerts, etc. Don't want to be stuck with just the OEM app.
2026-08-24	Pe*****	really great app
really great app