Reviews of Masterbuilt

By: Premier Specialty Brands, LLC

List of user reviews and ratings for Masterbuilt

Total ratings

4.56 (Rating count: 5,020)

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Review summary

User reviews mainly cite connectivity instability and inconsistent app performance. The app design and remote temp monitoring are praised when it works, with fast response times. However, frequent Bluetooth/Wi-Fi disconnects, repeated re-pairing, unreliable readings/controls, and device removal from the app are common complaints. Stability across devices/updates is a recurring issue, and 2.4 GHz network requirements are noted as setup hurdles.

Pros

User-friendly app design and interface.
Convenient remote temperature monitoring while cooking.
Fast and reliable app-to-grill response when connected.
Overall app enhances grilling experience when the connection is working.

Cons

Frequent connectivity issues: Bluetooth/Wi-Fi pairing failures and repeated disconnections.
Unreliable across updates and devices: need to re-pair or re-add the smoker, often failing to reconnect.
Temperature/time controls and readings are not reliable: probes read 0 or changes aren't applied, with blocking error messages.
App occasionally removes the device or forgets it, requiring re-adding.
2.4 GHz Wi-Fi requirement and strict network/password limitations hinder setup.

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User Reviews

Recent rating average: 2.80

All time rating average: 4.56

Upgrade to see all 1,238 reviews

5% (64)

Date	Author	Comment
2026-06-15	Lu*****	app worked a couple of times. I use the term "worked" very loosely as it has always had issues. Now it won't connect at all. just get the circle of doom like it's trying to connect to the smoker but never does. I just have to accept that I cannot view or control my smoker remotely which defeats having purchased the smoker in the first place. I bought this one because I wanted to be able to view or control it remotely.
app worked a couple of times. I use the term "worked" very loosely as it has always had issues. Now it won't connect at all. just get the circle of doom like it's trying to connect to the smoker but never does. I just have to accept that I cannot view or control my smoker remotely which defeats having purchased the smoker in the first place. I bought this one because I wanted to be able to view or control it remotely.
2026-06-15	Se*****	One word, AWESOME!! All the freedom of a pellet grill with real wood and charcoal flavor. Haven't touched my Traeger in over 1yr and never looking back
One word, AWESOME!! All the freedom of a pellet grill with real wood and charcoal flavor. Haven't touched my Traeger in over 1yr and never looking back
2026-06-10	To*****	App bugs. Lots of dropouts and the app doesn't do a good job keeping up with current cook times and temperatures. Luckily it's a quick fix on the grill itself. Needs a big patch.
App bugs. Lots of dropouts and the app doesn't do a good job keeping up with current cook times and temperatures. Luckily it's a quick fix on the grill itself. Needs a big patch.