Totango In-App Builder (formerly Lou)

Engage your users and help them reach their goals with your product using Totango In-App interactive experiences.

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Totango In-App Builder - Enhance UX with Interactive Experiences

Totango In-App Builder, previously identified as Lou, is a Chrome extension engineered for improving user experiences. It allows the design and launch of personalized and engaging user onboarding experiences without any major coding skills. Use this tool to launch tours, project announcements, real-time insights, and even conduct surveys, all tailored to each user's unique stage in their customer journey.

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Extension stats

By: https://louassist.com

Users: 1,000+

Rating: 4.00

(10)

Version: 2.6.23 (Last updated: 2024-11-20)

Creation date: 2020-06-12

Permissions:

tabs
scripting
storage
webNavigation

Host permissions:

http://*/*
https://*/*

Size: 14.89M

Email: su*****@louassist.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 26,184 ▲ 12

Other rankings

#4066 in Workflow & Planning ▲ 28

#71 in app keyword 24 ▼ 3

#89 in launch keyword 5 ▼ 3

#140 in apps keyword 18 ▲ 4

#144 in customer keyword 36 ▼ 7

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Great for onboarding new users
Easy to use for non-tech members
Responsive and helpful support
High platform rating (12/10 or 10/10)
Effective for creating tutorials

Cons

Frequent bugs and loading issues
Metrics tracking breaks often
Lack of support response when issues arise
Some users report it not working at all

Most mentioned

Bugs and loading issues
Support response time
Onboarding capabilities

User reviews

I want to like it, and if there weren't so many bugs it would be great. But it seriously never loads. Finally after 20 minutes of trying and pushing it, something works to load the page. Then you can't even access the things in Totango. So frustrating.

Nate Hanks, 2025-01-17

Metrics tracking keeps breaking. No response from support for three weeks so far.

Jeff MacKay, 2024-05-06

good

uz tec, 2023-06-06

View all user reviews

Extension safety

Risk impact

Totango In-App Builder (formerly Lou) requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Totango In-App Builder (formerly Lou). Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
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