Helppier

What is Helppier?

'Helppier' is a Chrome extension that helps businesses to reduce time on onboarding and user assistance. It offers ready-to-use templates for creating various in-app messages, including welcome messages, product tours, popup messages and much more. Additionally, it not only simplifies user interaction with products but also increases revenue and conversions, improves retention and reduces churn, and lowers the costs associated with onboarding and support. The extension requires no coding and also features multiple integrations, conversion to video, analytics dashboard, and translation capabilities.

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Stats

By: https://helppier.com

View on Chrome Web Store

Users: 741

Rating: 4.00 (6)

Version: 4.6 (Last updated: 2021-03-22)

Creation date: 2019-08-19

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

storage
activeTab
tabs
<all_urls>

Size: 99.16K

Email: su*****@helppier.com

URLs: Website ,Privacy policy

Stats date:

Chrome-Stats Rank

# 31999 ▼ 359

Other rankings

#12909 in Workflow & Planning ▲ 1

#96 in reduce keyword 5 ▼ 4

#106 in publish keyword 3 ▼ 2

#144 in spend keyword 8

#248 in guide keyword 11 ▼ 5

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Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

Spend less time onboarding and helping users.

From acquiring new users to onboarding them, there’s plenty of time you spend on calls and emails. Start creating user guides, automated tours, and in-app messages to help users interact with your product.

Helppier is the easiest way to create in-app messages and user guides for the web. Find ready-to-use templates of welcome messages, feature announcements, alerts, and more, and start publishing content in your product, without any coding.

How Helppier works:

Login on our website and set up your app;
Add our Chrome extension to your website and login;
Create your in-app messages and guides;
Save and Publish!

Note: If the Helppier icon is not pinned automatically to your browser click on the extensions icon and select the option Pin.

User reviews

I like the idea of the extension, but it fails for me. It can't load the apps as needed (the drop down only shows a horizontal line, not a list of my apps). I can't get it to find the correct app/site and show the guide builder unless I somehow get lucky. Instead it shows the normal Helppier account area with no way to add or edit a website guide. I end up having to do the method of placing the javascript on the site to get the guide builder to work which I guess isn't a big deal since the code has to be installed for the guides to work fo the end users anyways. I do wish this Chrome extension worked better though. While we are at it, I wish the question mark (?) icon used to open the editor could be placed where I want on the screen. It even says the location can be adjusted in the settings but alas, there are no position adjustment settings, just the choice on or off (with hotkeys to open the editor). I hope we can change the location soon (pick a corner and adjust the offset). It would also be nice to be able to adjust the icon and color! If these things get fixed I can update my rating and review!

Ryan Jensen, 2020-12-31

Really good app, ans team support is awesome. Able to set up an easy onboarding and communicate with users in few steps.

Hosa Rugo, 2020-10-02

Loving it! Really making the complete flow building a breeze.

Azman Nabi, 2020-09-27

View all user reviews

Safety

Risk impact

Helppier is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Helppier if you trust the publisher.