'Helppier' is a Chrome extension that helps businesses to reduce time on onboarding and user assistance. It offers ready-to-use templates for creating various in-app messages, including welcome messages, product tours, popup messages and much more. Additionally, it not only simplifies user interaction with products but also increases revenue and conversions, improves retention and reduces churn, and lowers the costs associated with onboarding and support. The extension requires no coding and also features multiple integrations, conversion to video, analytics dashboard, and translation capabilities.
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From acquiring new users to onboarding them, there’s plenty of time you spend on calls and emails. Start creating user guides, automated tours, and in-app messages to help users interact with your product.
Helppier is the easiest way to create in-app messages and user guides for the web.
Find ready-to-use templates of welcome messages, feature announcements, alerts, and more, and start publishing content in your product, without any coding.
How Helppier works:
Login on our website and set up your app;
Add our Chrome extension to your website and login;
Create your in-app messages and guides;
Save and Publish!
Note: If the Helppier icon is not pinned automatically to your browser click on the extensions icon and select the option Pin.
I like the idea of the extension, but it fails for me. It can't load the apps as needed (the drop down only shows a horizontal line, not a list of my apps). I can't get it to find the correct app/site and show the guide builder unless I somehow get lucky. Instead it shows the normal Helppier account area with no way to add or edit a website guide.
I end up having to do the method of placing the javascript on the site to get the guide builder to work which I guess isn't a big deal since the code has to be installed for the guides to work fo the end users anyways.
I do wish this Chrome extension worked better though. While we are at it, I wish the question mark (?) icon used to open the editor could be placed where I want on the screen. It even says the location can be adjusted in the settings but alas, there are no position adjustment settings, just the choice on or off (with hotkeys to open the editor). I hope we can change the location soon (pick a corner and adjust the offset). It would also be nice to be able to adjust the icon and color!
If these things get fixed I can update my rating and review!
Ryan Jensen, 2020-12-31
Hosa Rugo, 2020-10-02
Azman Nabi, 2020-09-27
