HP Support Assistant for ChromeOS

HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.

HP Support Assistant for ChromeOS - Optimize HP Device Health

"HP Support Assistant for ChromeOS" is a user-friendly extension that provides real-time health information for your HP device using various diagnostic tests. It provides easy access to warranty details, a platform for creating and managing support cases, and a convenient way to contact customer support. The HP Support Assistant for ChromeOS is compatible with most Chrome devices and ensures smooth performance of your HP devices.

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Extension stats

By: HP Inc.

Users: 10,000+

Rating: 2.78

(18)

Version: 1.10.1 (Last updated: 2024-08-27)

Creation date: 2022-06-04

Permissions:

os.diagnostics
os.telemetry
os.telemetry.serial_number

Size: 57.41K

Email: wi*****@hp.com

Full description: See detailed description

Ranking

# 9,333 ▲ 45

Other rankings

#22445 in Workflow & Planning ▲ 612 #1 in support keyword 12 ▲ 2 #14 in assistant keyword 46 ▲ 4

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Great to have a tool where I can run the diagnostics and get warranty and support information all in one place.
Easy to install the extension with the HP Support Assistant app.

Cons

Extension does not appear to work or provide functionality as expected.
Many users reported issues with support and getting assistance with their setup.
Users are frustrated that the extension does not lead to usable links or diagnostics, often leading to broken links.

Most mentioned

The extension does not seem to function effectively or provide the expected benefits.
Users are confused about the purpose and functionality of the extension without the main HP Support Assistant app.
There are multiple reports of poor customer support experiences.

User reviews

my windows 11 is not come in screen

Shushant kumar, 2025-01-25

I was trying to put my printer back on my laptop called HP for help. the lady that I spoke with was very nasty and rude and she hung up on me her named is Eva

Elasha Smith, 2024-10-28

cool

Woodens Stvil, 2024-09-08

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Extension safety

Risk impact

HP Support Assistant for ChromeOS does not require any sensitive permissions.

Risk impact analysis details

Low Request access to the following domains:

Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of HP Support Assistant for ChromeOS. Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Medium **** ********* *** *** **** *******
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****

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