HP Support Assistant for ChromeOS

HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.

What is HP Support Assistant for ChromeOS?

"HP Support Assistant for ChromeOS" is a user-friendly extension that provides real-time health information for your HP device using various diagnostic tests. It provides easy access to warranty details, a platform for creating and managing support cases, and a convenient way to contact customer support. The HP Support Assistant for ChromeOS is compatible with most Chrome devices and ensures smooth performance of your HP devices.

Download

Extension stats

By: HP Inc.

View on Chrome Web Store

Users: 10,000+

Rating: 3.20 (20) ▲ 0.20

Version: 1.10.1 (Last updated: 2024-08-27)

Creation date: 2022-06-04

Risk impact: Very low risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

os.diagnostics
os.telemetry
os.telemetry.serial_number

Size: 57.41K

Email: wi*****@hp.com

Ranking

# 8850 ▲ 190

Other rankings

#24041 in Workflow & Planning ▼ 18

#5 in support keyword 14 ▼ 3

#12 in data scraper keyword 50 ▲

#34 in data scraping keyword 62 ▲

#47 in data keyword 50 ▲

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Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

HP Support Assistant Chrome OS is HP's official simple and user-friendly customer support app that provides various diagnostic tools and many different support options for HP Chrome devices. With this extension, you can experience the app via the URL (listed below), launch the experience as an application, and pin the application to your Chrome taskbar.

This application allows you to access real-time health information on your device by running in-app diagnostic tools. These diagnostic tools allow you to check your statuses such as your battery state, your system memory state, your CPU (Central Processing Unit) state, and more. The battery test allows you to gain insights into the health of your battery to determine if your power source is charging at the rate optimally. The system memory diagnostic tool allows you to monitor your memory health.

HP Support Assistant also makes it easy to access your warranty information while providing customer support options based on your geographic location. You can also create and manage your support cases. If you are having trouble with your device and would like to get guided troubleshooting the automated Virtual Assistant is available for you at all times.

HP Support Assistant Chrome OS is available on most Chrome devices. However, if you are seeing an incompatibility message, please click here to learn more: https://support.hp.com/us-en/document/c08206157

HP Support Assistant Chrome OS Requirements: • Must be using OS Version - M99 or later • Chrome Device • Chrome Browser

Once you have downloaded the extension.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Great to have a tool where I can run the diagnostics and get warranty and support information all in one place.

Cons

The extension does not work on Chrome flex.
Many users reported that the extension does not seem to do anything.
Installation issues, with users unable to find the extension after installation.
Requires the HP Support Assistant app to be installed for the extension to function.
Broken links in the HP website and lack of clear purpose for the extension.

Most mentioned

The extension is not functioning properly or at all.
Users are having trouble finding or accessing the extension after installation.
Requires the HP Support Assistant app for proper use.

Recent reviews

For HP Support, visit the HP Support website for troubleshooting resources, product manuals, and driver downloads. You can also use their virtual assistant or live chat for quick help with issues like printer setup, software, or hardware. For direct assistance, call 1-844-439-5255 to connect with HP Customer Service and get support for your HP products.