Chrome-Stats extension
HP Support Assistant for ChromeOS
HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.
Total ratings for HP Support Assistant for ChromeOS
3.17
(Rating count:
12)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Ability to run diagnostics
- Access to warranty and support information
Cons
- Difficulty in finding and accessing the extension
- Limited functionality without the HP Support Assistant app
- Broken links and unclear purpose
Most mentioned
- Difficulty in finding and accessing the extension
- Limited functionality without the HP Support Assistant app
- Broken links and unclear purpose
Upgrade to see all 12 reviews
Recent reviews for HP Support Assistant for ChromeOS
Recent rating average:
2.40
All time rating average:
3.17
Upgrade to see all 12 reviews
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-04-05 |  |
|
||
| 2024-03-29 |  |
|
en | can't access. |
| 2024-03-12 |  |
|
en | Oh you think it'schhi e[ owe events |
| 2024-02-26 |  |
|
en | Hi all, in the instructions it says AFTER you install the extension, then paste this link in your Chrome browser: https://hpcs-appschr.hpcloud.hp.com/ I picked the 'Guest' method for access and the diagnostics for CPU; Memory; Connectivity (WiFi); ran OK for me. In a separate section for storage, it showed the Hard drive: 128 GB eMMC okay, but gave me this message 'Please run storage check to view storage status.' I did not find this 'storage check' button to run. |
| 2024-02-19 |  |
|
en | Installed extension and can't find it. I scrolled through the list of extensions in Chrome and it was nowhere to be found. |
| 2024-02-19 |  |
|
en | Installed extension and can't find it. I scrolled through the list of extensions in Chrome and it was nowhere to be found. |
| 2024-02-09 |  |
|
en | In order to use this extension you need to have the HP Support Assistant app installed as well. I guess it uses the extension to grab the data and execute the tests etc but without the app I guess I can see where it is useless. |
| 2024-01-12 |  |
|
en | I have the HP Chromebook Plus. Downloading and installing the HP Support Assistant, the Chrome Web extension was easy to install. But what does it do? It does not put an icon on the taskbar or anywhere else. I went to the HP website, created an account, added a device (this Chromebook), then attempted to access drivers, manuals, diagnostics, etc. Other than the warranty tab, all other tabs led to broken (I'm Sorry) links! I called HP support and was told that if I wanted to access device info and diagnostics (not HP specific), I needed to enter Chrome OS via "crosh" program to view internals and run diagnostics. I did not get a clear answer as to the "current" purpose of the Chrome Web extension. If someone reads this and has some answers....please respond to this review! |
| 2023-04-30 |  |
|
it doesnt work in chrome flex. | |
| 2023-04-25 |  |
|
THIS DOES NOTHING. Do not install. |
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