ChatSense — AI Customer Chat

ChatSense is VertexHub's AI-powered customer service hub: every channel in a single inbox, with AI agents that answer, qualify and sell 24/7 — handing off to your team at the right moment.

✔ Unified inbox — WhatsApp, Instagram, Messenger, Telegram, email and webchat in real time, with per-account and status filters.
✔ AI agent trained on your business — answers questions, books meetings, qualifies leads and logs everything to the CRM.
✔ AI Copilot — reply suggestions, conversation summaries and sentiment analysis so your team answers faster.
✔ Built-in CRM — Kanban sales pipeline, deals linked to conversations.
✔ Collaboration — assignment, teams, internal notes, quick replies, SLA queue and bulk actions.
✔ Multi-account — several accounts per channel, with per-account reports.
✔ Campaigns & automations — bulk messaging with templates.
✔ Daily dashboard — support, sales and performance at a glance.
✔ Push notifications — never miss a message.
✔ Archive, pin, mute and mark unread — your inbox, your rules.

Works on phones, tablets and Wear OS watches (reply from your wrist!).

Companion app for ChatSense plans — create your account and start a free trial at https://chatsense.app. Available in Portuguese, English, Spanish, French and Chinese.