Chatelo IA

The command center for your AI-powered automated customer service.

Chatelo is the ultimate tool for businesses looking to scale their sales and support. Monitor, manage, and take control of your business interactions generated by our AI assistants across WhatsApp, voice calls, and multiple channels.

Designed as the perfect mobile complement to the Chatelo web platform, this app allows your human agents to intervene at the precise moment, ensuring that no sales or booking opportunity is missed.

🚀 Key Features:

🤖 Real-Time AI Monitoring: Watch your Smart Assistant autonomously handle customer inquiries, resolve stock queries, and qualify leads.

💬 Omnichannel Smart Inbox: All your business conversations (WhatsApp API, Voice, integrations) centralized on a single screen.

🤝 Seamless Human Intervention (Handoff): Pause the bot and instantly take manual control of any chat when a customer needs to speak with a live agent.

📅 Business Sync: Receive precise notifications when the AI ​​schedules an appointment on your calendar or when there are inventory alerts.

🔔 Critical Push Notifications: Be notified immediately when a VIP customer messages you or when the AI ​​requires human approval.

⚠️ IMPORTANT (Access Notice): Chatelo is a B2B (Business to Business) platform. This mobile app is exclusively for agents and administrators of companies that already have an active workspace.

If you are part of a team: Request your access credentials from your administrator. It is not possible to create accounts directly from this app.

If you represent a company: To get an account, visit our main website at chatelo.net and schedule a demo with our team to discover how to automate your customer service.