Canned Responses Pro for Jira

Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.

Canned Responses Pro for Jira - Chrome Extension

Canned Responses Pro for Jira is a companion extension that augments the functionality of the Jira Service Management application. It seamlessly integrates with the original Jira comment field and dialogs, aiding efficient customer response management. Further, it enhances bulk actions on the Queues page, thereby boosting agents' productivity. Dynamic templates, customizable signatures, and automated actions are among its key features.
Install from Chrome Web Store

Extension stats

By: Spartez
Users: 8,000+
Rating: 3.50
(8)
Version: 2.9.8 (Last updated: 2024-12-19)
Creation date: 2020-03-12
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 3
Size: 4.80M

Other platforms

Not available on Android
Canned Responses Pro for Jira (v2.9.8)
4.50 (4) 291
Canned Responses Pro for Jira (v2.9.4)
2.50 (4) 1,710+
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Extension summary

Companion extension for Canned Responses app.



The extension allows you to use Canned Responses templates in: ✅ the original Jira comment field on the issue view; ✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”; ✅ bulk actions to comment and transition issues on the Queues page.



Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!

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 Canned Responses app boosts the productivity of Agents in JiraService Management. Dynamic templates, customizable signatures, and automated actions for more efficient service desk teams. 
Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud

User reviews

This clever way to integrate the app features in JSM is very welcome and makes the already useful app even more powerful.
by Alessandro Cristiano, 2024-10-04

The extensions removes the possibility to add restricted comments which is standard jira funcionality.
by Peter Kuntz, 2022-05-06

Doesn't work at all
by sixis draws, 2020-11-09
View all user reviews

Extension safety

Risk impact

Canned Responses Pro for Jira requires very minimum permissions.

Risk likelihood

Canned Responses Pro for Jira is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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