Zammad Ticket Extractor

Name: Zammad Ticket Extractor
Author: Infraviored

By: Infraviored

Extract and export Zammad ticket conversations to clipboard or JSON for AI analysis and data processing.

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Install

Features & Capabilities

Zammad Ticket Copier

Effortlessly extract complete ticket conversations from your Zammad helpdesk system.

What It Does

Copy entire support ticket transcripts to your clipboard with a single click. Automatically cleans up signatures, legal disclaimers, and farewell markers for readable, professional output. Optionally export as structured JSON for AI analysis and data processing.

Key Features

One-Click Extraction — Copy full ticket conversations instantly
Smart Content Cleaning — Automatically removes signatures, legal text, and unnecessary content
Structured JSON Export — Download tickets as machine-readable data
AI-Ready Format — Perfect for Perplexity, ChatGPT, Claude, and similar tools
Zero Data Collection — Complete privacy; all processing happens locally
User-Controlled Permissions — You decide which Zammad instances to grant access to

How to Use

Navigate to any Zammad ticket page
Click the extension icon
Press Copy to Clipboard or Download JSON
Use your ticket data wherever you need it

Perfect For

Support teams archiving important conversations
Creating knowledge base entries from tickets
Feeding ticket data into AI tools for summaries and analysis
Automating customer support workflows
Sharing ticket information securely with team members
Building custom data processing pipelines

What Gets Extracted

Author names and roles
Timestamps for each message
Complete message content
Automatically cleaned text (signatures removed)
Full metadata in JSON format

Privacy & Security

✓ No personal data collection ✓ All processing local to your computer ✓ No external servers ✓ Respects Firefox permissions system ✓ Open source and transparent

Works with all Zammad instances and standard ticket types.

User Growth & Download Statistics

Add-on

By:

Infraviored

Daily users:

Version:

1.0.3 Last updated: 2025-12-11

Version code:

6096086

Creation date:

2025-11-04

Risk:

Permissions:

Size:

20.39KB

Email:

fl*****@gmx.de

Full description:

Source:

Firefox Add-ons Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 36,113 ▼ 84

Other rankings

#5 in ticket keyword 9

#97 in email extractor keyword 34 ▼ 3

#141 in extract keyword 42 ▼ 2

#165 in process keyword 49 ▲ 1

#176 in analysis keyword 19 ▼ 1

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For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Firefox add-on. Please use these information below to contact the Firefox add-on developer.

Developed by:

Infraviored

Firefox Add-ons Store

https://addons.mozilla.org/firefox/addon/zammad-ticket-extractor/

Email:

fl*****@gmx.de

Is Zammad Ticket Extractor Safe?

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Zammad Ticket Extractor requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Risk likelihood measures the probability that a Firefox add-on may turn malicious. This is determined by the publisher and the Firefox add-on reputation on Firefox Add-ons Store, the amount of time the Firefox add-on has been around, and other signals about the Firefox add-on. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Firefox add-on.

Zammad Ticket Extractor is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****