Santander Cycles

Name: Santander Cycles
Rating: 1.7 (5120 reviews)
Author: Corethree Play Store Admin

By: Corethree Play Store Admin App

The self-service, bike-sharing scheme for short journeys in inner London.

Overview

Google Play Store

Downloads

818,775 ▲ 2.42K

Data as of 2026-08-27

Rating:

1.70 +1

(5,120)

Version:

10.1.002

Last updated: 2025-07-21

Ranking

#76,199 ▼ 100

Overall

Features & Capabilities

Santander Cycles is the official self-service bike-sharing scheme designed for short journeys in inner London. Managed by Transport for London, the app allows you to hire bikes quickly and conveniently by sending bike release codes directly to your smartphone, bypassing the docking station terminal.

Key features of the app include real-time availability of bikes and docking spaces, journey planning with an easy-to-follow map, notifications for journey costs, viewing recent rides and charges, saving favourite docking stations, and participating in the London Rider program that offers challenges and weekly prize draws. The app ensures a seamless bike hire experience for users 18 years and older, promoting eco-friendly travel across the city.

User Growth & Download Statistics

App

By:

Corethree Play Store Admin

Downloads:

818,775 2.42K

Rating:

1.70

(5,120) 1 new ratings

Version:

10.1.002 Last updated: 2025-07-21

Version code:

638

Creation date:

2015-05-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BIND_AUTOFILL_SERVICE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

42.20MB

Email:

Sa*****@tfl.gov.uk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-27

Compare stats and ranking:

Ranking

# 76,199 ▼ 100

Other platforms

Santander Cycles (v4.1.0)

3.90

(584)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Corethree Play Store Admin

Google Play Store

https://play.google.com/store/apps/details?id=uk.gov.tfl.cyclehire

Email:

Sa*****@tfl.gov.uk

Website:

http://www.tfl.gov.uk/modes/cycling/santander-cycles

User Reviews

User reviews consistently report major problems with the Santander Cycles Android app, especially around payments and reliability. The most frequent complaints are card payments being rejected, 3D Secure errors, and messages like 'parameters are missing or malformed'. The app often crashes or logs users out, and outages or outdated bike availability worsen the experience. A few reviews note improvements—card details now remembered and a usable monthly subscription—but overall sentiment is strongly negative.

Pros

Some users report recent fixes that allow the app to remember card details.
Monthly subscription option is available and viewed as reasonable by some users.
A few reviewers say the app works well now after updates.

Cons

Payments don't work: card payments are frequently rejected or not accepted.
Repeated error messages and failures like 'parameters are missing or malformed' and 3D Secure checks.
App stability issues: the app crashes, won't open, or logs users out frequently.
Card details often can't be saved consistently and need to be re-entered.
Bike availability and station issues: machines down or inaccurate bike availability.

Recent reviews

unable to log in via the app

Ak*****, 2026-07-03

every month something happens and you cant get a release code which creates extra cost using other services like tube, bus and electric cycle rental from other companies. cheap, misleading, non existent customer service. will be escalated towards the legal services.