Clientora

Clientora answers your customers for you — on WhatsApp, Instagram, Facebook Messenger, Telegram, email and your website — 24 hours a day, in their language, using your own instructions and knowledge. When a conversation needs a person, it hands off to your team and this app rings.

WHAT THE APP DOES

• Inbox — every channel in one list. See who is waiting, read the whole conversation, take over from the assistant with one tap and reply as your business. Resume the assistant when you are done.
• Alerts — a push notification the moment a customer asks for a person, a lead arrives or a chat needs you.
• Overview — replies this month, share handled by the assistant, bookings, payments collected in chat, activity for the last 14 days.
• Train your assistant — write its instructions, add offers, FAQs and policies, upload PDF or Word files, connect your website so it learns your pages, test it in the playground and re-run saved questions after every change.
• Channels — see what is connected, pause or resume a channel, connect Telegram, Viber or email from your phone.
• Contacts — everyone who ever wrote to you, with tags and consent status.
• Team — invite colleagues, decide which chats and settings each person sees.
• Monthly report — what customers asked, what the assistant could not answer, what to fix.

WHO IT IS FOR

Shops, clinics, agencies, restaurants, hotels, service businesses — any team that gets more messages than it can answer by hand. Clientora is used by businesses in Kosovo, Albania and across Europe.

HOW IT WORKS

1. Create your workspace at clientora.tech and connect a channel.
2. Tell the assistant about your business, or let it read your website.
3. It answers customers immediately; you follow along and step in from this app.

A Clientora subscription is required. Plans and billing are managed in your account; the app is free to download.

Questions? info@clientora.tech