Useless app. My money was deducted and it shows trans no ticket was issued. Unable to contact the railway. Phone ringing but nobody to answer.
Sri Lanka Railways Reservation
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Sri Lanka Railways (SLR)
- Downloads:
- 141,833 819
- Rating:
- 2.18 (388)
2 new ratings
- Version:
- 1.9 Last updated: 2026-05-26
- Version code:
- 24
- Creation date:
- 2022-03-16
- Publisher country:
LK
- Permissions:
- android.permission.READ_EXTERNAL_STORAGE High risk
- android.permission.WRITE_EXTERNAL_STORAGE High risk
- android.permission.ACCESS_WIFI_STATE Low risk
- android.permission.INTERNET Low risk
- com.google.android.c2dm.permission.RECEIVE Low risk
- com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
- android.permission.ACCESS_NETWORK_STATE Safe
- sl.railway.reservation.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- android.permission.READ_EXTERNAL_STORAGE High risk
- Size:
- 31.03MB
- Email:
- de*****@gmail.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2026-10-12
- Compare stats and ranking:
- Sri Lanka Railways Reservation vs Train Schedule Sri Lanka
- Sri Lanka Railways Reservation vs SriLankan Airlines
- Sri Lanka Railways Reservation vs Lanka Taxi
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- Sri Lanka Railways (SLR)
- Google Play Store
- https://play.google.com/store/apps/details?id=sl.railway.reservation
- Email:
- de*****@gmail.com
- Website:
- https://seatreservation.railway.gov.lk/mtktwebslr/
User Reviews
Users appreciate that the app provides a much-needed online railway ticket booking option and recent updates have improved usability somewhat. However, most reviews highlight serious flaws: inability to select or book preferred seats, frequent registration failures especially with passport validation, limited train availability, poor customer support response, and outdated or missing train information. These issues hinder the app's usability and reliability, leading to widespread user dissatisfaction despite its potential benefits.
Pros
- Some users find the app helpful and easy to use for booking and payment without hassle.
- The app represents a good initial effort to provide online railway ticket booking which was previously unavailable.
- Recent updates have fixed minor bugs improving usability, such as station selection and calendar functionality.
Cons
- Seat selection is poor; seats are assigned randomly without option to select or book consecutive seats especially for groups or families.
- The registration and account creation process is frequently broken or fails, with OTP and passport validation issues preventing usage.
- Limited train options are available in the app; many important daily trains are missing.
- Customer support is non-responsive: no replies to refund requests or inquiries via calls, emails, or app messages.
- The app lacks updated train details, booking details, and overall is not user friendly with poor design and contradictory controls.
Recent reviews
Always asks to close overly apps although there is none. Not working this app
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