Reviews of Kry - Healthcare by video

By: KRY International App

List of user reviews and ratings for Kry - Healthcare by video

Total ratings

4.64 (Rating count: 47,026)

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Review summary

Kry provides quick, convenient video access to doctors and is valued for parental use and non-Swedish speakers, with fast replies and clear doctor communication. However, recurring issues reduce trust: prescriptions sometimes aren’t accepted or seem unreliable, booking slots are hard to obtain, it’s not ideal for serious conditions, language options are limited, and pricing/cancellation fees are unclear.

Pros

Fast and accessible doctor consultations via video
Convenient and time-saving compared to in-person visits
Helpful for parents and for users not fluent in Swedish
Generally quick responses and clear communication from doctors
Useful for quick prescription renewals when appropriate

Cons

Prescriptions may not be accepted by pharmacies; concerns about legitimacy or scams
Tight appointment availability and long waits for in-person visits; slots fill quickly
Not very useful for serious health issues; may just advise visiting a clinic
Language support gaps and unclear listing of English as an option
Unclear pricing and cancellation fees; potential hidden costs

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User Reviews

Recent rating average: 2.60

All time rating average: 4.64

Upgrade to see all 95 reviews

43% (41)

Date	Author	Comment
2026-07-30	Sa*****	Great service
Great service
2026-07-15	ma*****	Sa att de skulle ringa inom 2 timmar – telefonen ringde aldrig, ändå krav på betalning Jag hade en bokad tid hos Kry där de meddelade att de skulle ringa mig inom cirka 2 timmar. Jag väntade, men ingen ringde – min telefon ringde aldrig, inget missat samtal, ingenting alls. Trots detta hävdar Kry i efterhand att de ringde tre gånger och att jag inte svarade, vilket helt enkelt inte stämmer.
Sa att de skulle ringa inom 2 timmar – telefonen ringde aldrig, ändå krav på betalning Jag hade en bokad tid hos Kry där de meddelade att de skulle ringa mig inom cirka 2 timmar. Jag väntade, men ingen ringde – min telefon ringde aldrig, inget missat samtal, ingenting alls. Trots detta hävdar Kry i efterhand att de ringde tre gånger och att jag inte svarade, vilket helt enkelt inte stämmer.
2026-07-06	Vi*****	we are very pleased with kry hornstull
we are very pleased with kry hornstull
2026-07-02	Dó*****	It's not possible to choose a Kry clinic after you give permission to Kry to access your medical journal. The booking feature does not work.
It's not possible to choose a Kry clinic after you give permission to Kry to access your medical journal. The booking feature does not work.
2026-06-15	Ro*****	Får "reklam"-notiser från appen vid gryningstid flera gånger i veckan. Går inte att stänga av utan att stänga av Alla typer av notiser från appen, dvs även påminnelser för bokade tider.
Får "reklam"-notiser från appen vid gryningstid flera gånger i veckan. Går inte att stänga av utan att stänga av Alla typer av notiser från appen, dvs även påminnelser för bokade tider.
2026-05-30	Le*****	inget större fel på appen. däremot tar kry ut en avgift på 100kr för receptförnyelse......
inget större fel på appen. däremot tar kry ut en avgift på 100kr för receptförnyelse......
2026-05-04	Dm*****	Useless. Booking a call for a specific time and call is delayed for 30 minutes. When I finally get a call - the app is trying to redirect somewhere, showing an empty page and crashes. Don't recommend it.
Useless. Booking a call for a specific time and call is delayed for 30 minutes. When I finally get a call - the app is trying to redirect somewhere, showing an empty page and crashes. Don't recommend it.
2026-04-28	Ch*****	hard to proceed
hard to proceed
2026-04-28	St*****	App works great. But the doctors services are very limited. They can renew your prescription (not your kids), and since they can't do a proper examination, nothing real can be achieved. Then there are some courses that any Ai can give you for free... Idk what there is to pay for here.
App works great. But the doctors services are very limited. They can renew your prescription (not your kids), and since they can't do a proper examination, nothing real can be achieved. Then there are some courses that any Ai can give you for free... Idk what there is to pay for here.
2026-04-19	Ni*****	Incompetence multiplied by digital ignorance.
Incompetence multiplied by digital ignorance.