DPD: отслеживание посылок

Name: DPD: отслеживание посылок
Rating: 4.1666665 (41445 reviews)
Author: DPD в России (АО «ДПД РУС»)

By: DPD в России (АО «ДПД РУС»)

The official DPD app.

Features & Capabilities

DPD is the official shipping expert app designed to provide seamless parcel tracking and delivery services within Russia, the Customs Union countries, and internationally. Users can effortlessly monitor their shipments at every stage and locate the nearest pickup and drop-off points via an intuitive interface.

With wide geographic coverage encompassing 26,000 settlements in the EAEU and 220 countries worldwide, DPD ensures reliable and convenient logistics solutions. Features include real-time order status updates, SMS/email notifications, courier communication, and cost-effective delivery options starting from 300 rubles. As Russia's largest express delivery operator and part of the major European DPD Group under GeoPost, the app guarantees trustworthy service backed by extensive infrastructure including 3,500 pickup points and terminals across all EAEU countries.

User Growth & Download Statistics

App

By:

DPD в России (АО «ДПД РУС»)

Downloads:

1,463,871 1.74K

Rating:

4.17

(41,445) 11 new ratings

Version:

0 Last updated: 2026-04-02

Creation date:

2020-09-10

Publisher country:

Email:

cu*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-23

Compare stats and ranking:

Ranking

# 53,293 ▼ 17

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

DPD в России (АО «ДПД РУС»)

Google Play Store

https://play.google.com/store/apps/details?id=ru.dpd.recipient

Email:

cu*****@gmail.com

Website:

https://www.dpd.ru

User Reviews

Multiple users criticize the DPD app for very poor customer support dominated by unhelpful bots, and unreliable delivery times with repeated delays. The app's features to modify delivery dates or addresses are frequently non-functional, leading to unmet expectations. Moreover, communication issues with couriers, such as missed calls and inconsistent information, result in users having to retrieve parcels personally. Despite these issues, a few users find the app interface convenient and have experienced smooth deliveries occasionally.

Pros

The app is good looking and convenient to use as mentioned by one user.
Some users experienced fast and smooth delivery via the app.

Cons

Customer support is extremely poor, primarily handled by unhelpful bots, with long wait times to reach human operators if at all.
Delivery timing is unreliable; delivery dates are frequently changed or delayed multiple times.
The app's functionality to change delivery date or address is often broken or ineffective, causing frustration.
Communication from couriers and the support team is lacking, with phone calls unanswered and information inaccurate.
Users sometimes have to pick up parcels themselves due to failed home deliveries, causing inconvenience.

Recent reviews

Одна худшая служба поддержки, которую мне приходилось видеть! Много раз подводила доставка и невозможно было связаться с ними. Бот ничего не может решить, дозвониться до оператора- опция для отчаянных. 30-40 мин на телефоне