ChatBotAPP

ChatBotAPP is an application for business owners who use bots from chatbotapp.rs. Your bot responds to customers on the site, WhatsApp, Messenger, Instagram and Viber, and this app tells you what can't wait and lets you respond right away, from your phone.

WHAT'S COMING TO THE PHONE
• The customer is waiting for a human: when the bot thinks it's time to get involved, the phone rings louder. You tap, read the conversation and download it in one swipe.
• Call and email requests: the customer left a number, you call.
• New orders and appointments.
• Package consumption, so that the quota never surprises you.
For each type of notification, you choose whether it arrives.

REPLY FROM THE APP
Download the conversation, write to the customer directly, insert a quick response with one tap, then return the bot when you're done, choosing whether the request is resolved. You can also reply right from the notification, without opening the app. If there is no network, the answer waits on the phone and goes away by itself when the connection is restored.

EVERYTHING IMPORTANT IN ONE PLACE
• Home: what's waiting, what arrived today, consumption.
• Conversations by bot, with history.
• Orders, appointments, callbacks with marking (called, resolved).
• Product catalog: what the bot knows about the offer and prices.
• Analytics and insights: what customers ask most often and where the bot is stuck.
• Knowledge base: view sources and take a picture of a document with a camera.
• Bot hours, quick responses, settings: change from the app and apply immediately everywhere.
• Channels and their traffic, SMS consumption, invoices with PDF, news.
• Support: write to us and attach a picture or document.

MULTIPLE BOTS, ONE ACCOUNT
If you have multiple bots, you switch with one tap, and each screen shows only the selected bot.

SECURITY
Logging in with an account from chatbotapp.rs, double confirmation, optional face or fingerprint unlocking, overview of registered devices and logout of each one, company data and account deletion, all in the application. Light and dark theme.

The application is for users of the ChatBotAPP platform.
The account is created at chatbotapp.rs.