MY LUZ

Name: MY LUZ
Rating: 4.3809524 (9476 reviews)
Author: Luz Saúde

By: Luz Saúde App

At any time, your Hospital da Luz even closer.

Overview

Google Play Store

Downloads

1,169,534 ▲ 5.43K

Data as of 2026-09-01

Rating:

4.38 +35

(9,476)

Version:

5.628

Last updated: 2026-05-29

Ranking

#62,258 ▼ 16

Overall

Features & Capabilities

MY LUZ is your personal online area within the Hospital da Luz network, where you can have video consultations from home and access health information for you and your family. It is free, confidential, and secure, available to users 16+ after registration.

With MY LUZ you can schedule appointments and exams, view doctors and clinics, monitor health with the MY LUZ Health Monitor (consent-based), share your account with family, view and share test results, prescriptions, and invoices, and manage health documents. It also integrates Health Connect and Apple Health for data syncing and provides Health Guide articles. It does not provide a diagnosis or replace professional medical evaluation.

User Growth & Download Statistics

App Education Privacy & Security Communication Calendar Task Management Data

By:

Luz Saúde

Downloads:

1,169,534 5.43K

Rating:

4.38

(9,476) 35 new ratings

Version:

5.628 Last updated: 2026-05-29

Version code:

389

Creation date:

2017-06-05

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_CALENDAR High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_CALENDAR High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.health.READ_BLOOD_GLUCOSE High risk

Size:

110.97MB

Email:

ge*****@luzsaude.pt

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-01

Compare stats and ranking:

Ranking

# 62,258 ▼ 16

Other platforms

MY LUZ (v5.629)

4.20

(167)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Luz Saúde

Google Play Store

https://play.google.com/store/apps/details?id=pt.hospitaldaluz

Email:

ge*****@luzsaude.pt

Website:

https://www.hospitaldaluz.pt/pt/para-clientes/my-luz

User Reviews

Multiple user reviews highlight significant login problems and biometric authentication failures, especially after updates. Booking appointments through the app or by phone is often unreliable, causing user frustration. While the app supports two languages and facilitates appointment scheduling, it is considered slow, complicated, and not user-friendly. Privacy concerns are also noted due to the app's demands for sensitive personal data through unsecured channels. Overall, users find the app frustrating with frequent technical issues and poor customer service.

Pros

The app supports two languages, including Portuguese, making it accessible to a wider audience.
Making appointments is convenient and handy through the app.
The app generally allows users to manage medical-related tasks such as checking examinations and doctor appointments.

Cons

Users frequently experience login issues, including errors, inability to log in, and problems with biometric verification after updates.
The app is reported as slow, fussy, and overcomplicated, with many popups and overlays causing frustration.
Booking appointments often fails or is unreliable, with slow or no responses through the app and phone lines being ineffective.
The app lacks user-friendly features like the ability to copy security codes, easy navigation for updating details, and consistent language settings.
Privacy concerns are raised due to the requirement of sharing sensitive documents such as ID copies via WhatsApp, and unclear data handling policies.