MY LUZ

Name: MY LUZ
Rating: 4.2 (153 reviews)
Author: Luz Saúde

By: Luz Saúde

Health & Fitness

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Features & Capabilities

O MY LUZ é a área pessoal online da Rede Hospital da Luz que permite videoconsultas sem sair de casa e acesso a informações da sua saúde e da sua família, de forma gratuita, confidencial e segura. Também permite pesquisar médicos e unidades da rede e aceder a conteúdos úteis para um estilo de vida mais saudável.

Após criar a conta com a Chave Móvel Digital ou verificação de identidade, obtém acesso a várias funcionalidades, incluindo o cartão LUZ ON, marcação de consultas, gestão de agenda familiar, partilha de perfis, visualização de resultados de exames, gestão de prescrições e documentos de saúde, monitorização de saúde com Health Connect e Apple Health, bem como pagamentos online e leitura do Guia de Saúde. Descarregue já a app MY LUZ e tenha o cuidado de saúde na palma da mão.

User Growth & Download Statistics

App Privacy & Security Data Education

By:

Luz Saúde

Rating:

4.20

(153) 0.10

Version:

5.629 Last updated: 2026-06-02

Version code:

886384627

Creation date:

2017-06-06

Compatible devices:

Size:

86.80MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 131,970 ▲ 2,139

Other platforms

MY LUZ (v5.628)

1,117,144 4.32

(9,035)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Luz Saúde

Apple Apps Store

https://apps.apple.com/us/app/my-luz/id1244916505

User Reviews

Users find the app helpful for scheduling and viewing some test results, with English support aiding navigation. The top issues are recurring login/authentication failures, unreliable payments, and gaps in medical records access and messaging. There are also stability problems after updates, causing crashes and account problems. Improvements in reliability, complete medical data access, and a robust payment flow are needed to meet user expectations.

Pros

Scheduling appointments within the app.
Ability to view future appointments and lab/test results.
English language option improves accessibility for non-Portuguese users.
Generally easy to use when functioning correctly.

Cons

Frequent sign-in and authentication problems (password reset loops, 'Exceeded the number of attempts', long login times).
Unreliable payment processing (payments failing or not going through).
Missing or hard-to-access medical records (no medications list, doctor notes, or secure messaging with offices; test results not loading automatically).
Stability issues (app crashes/freezes, updates causing login issues, needing to recreate account).

Recent reviews

Guys, it's 2026! Please use Google auth or anything similar and easy. Don't torture me with recovering and re-creating 16 digits password every couple of months when I go to Hospital da luz. When I use your app it feels like authentication from 15 years ago! Please Do something! It's horrible now!

by Se*****, 2026-05-04

I had an appointment today at Luz Setúbal and I have made several attempts to pay my bill, but I keep getting an error, and the payment will not go through. Very frustrating.