very poor app I have booked a ticket and my payment is deducted but there is no booked ticket in the app and I received a message that your ticket is cancelled but my payment didn't came back
SJMCPL
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- eFast Technologies
- Downloads:
- 158,830 45
- Rating:
- 3.50 (697)
- Version:
- 1.1 Last updated: 2024-12-15
- Version code:
- 9
- Creation date:
- 2021-07-04
- Publisher country:
PK
- Permissions:
- android.permission.INTERNET Low risk
- android.permission.POST_NOTIFICATIONS Low risk
- android.permission.WAKE_LOCK Low risk
- com.google.android.c2dm.permission.RECEIVE Low risk
- android.permission.ACCESS_NETWORK_STATE Safe
- android.permission.INTERNET Low risk
- Size:
- 15.17MB
- Email:
- In*****@sjmcpl.com.pk
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2026-10-07
- Compare stats and ranking:
- SJMCPL vs Train Timing and Fare - RungPk
- SJMCPL vs PK BUSES: Bus Info in Pakistan
- SJMCPL vs JSC Driver
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- eFast Technologies
- Google Play Store
- https://play.google.com/store/apps/details?id=pk.com.sjmcpl.train
- Email:
- In*****@sjmcpl.com.pk
User Reviews
SJMCPL Android app faces significant issues including frequent OTP verification failures preventing account access, payment deduction without ticket confirmation, and slow or unresponsive refund processes. The helpline support is largely ineffective. Despite these issues, the app provides a platform for booking and ticket management with an accessible interface. Users also highlight problems with ticket booking errors and poor service quality on trains. Overall, many users express dissatisfaction with the app's reliability and customer service.
Pros
- App provides a platform for booking train tickets.
- The app interface is relatively easy to use when accessible.
- Offers features like ticket booking, cancellations, and refunds.
- Some users found the app helpful for booking and enquiry purposes.
Cons
- OTP verification is frequently not received, preventing login or signup.
- Payment is deducted but tickets are often cancelled or remain in pending status without confirmation.
- Refund processes are delayed or unresponsive, with refunds sometimes not processed even after months.
- Helpline or customer support is unresponsive or unhelpful in resolving issues.
- App has bugs causing login, booking, and password recovery failures.
- Ticket booking errors and unclear berth/cabin numbering cause user confusion.
- Users complain about poor service both in app functionality and on-train conditions (e.g., cockroach presence).
Recent reviews
I have been traveling for a long time. Very good service,But now I am writing this note during the journey. Now I am traveling in Lower AC and there are too many cockroaches on every berth. Please coaches Fumigation should be done so that the passengers do not suffer,thanks.
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