UnionDigital Bank (UD)

Name: UnionDigital Bank (UD)
Rating: 3.6 (2933 reviews)
Author: UnionDigital Bank Inc.,

By: UnionDigital Bank Inc.,

Wholly-owned by UnionBank

Features & Capabilities

UnionDigital Bank (UD) is the premier digital banking app proudly owned by UnionBank, a leading universal bank in the Philippines, and backed by Aboitiz Equity Ventures, the nation's pioneering Techglomerate.

Available to every Filipino regardless of location, UD provides a trustworthy and stable platform for managing money securely. Enjoy high savings and time deposit interest rates to grow your funds conveniently. Benefit from our Learn & Grow feature which offers helpful tips to maximize your savings. Transacting is simple and safe with biometric authentication and in-app OTP.

Deposits are fully insured by the Philippine Deposit Insurance Corporation (PDIC) up to ₱1 million per depositor, regulated by the Bangko Sentral ng Pilipinas (BSP). For assistance, UD offers dedicated customer support via email at help@uniondigitalbank.io, ensuring your banking experience is smooth and reliable.

User Growth & Download Statistics

App Privacy & Security

By:

UnionDigital Bank Inc.,

Downloads:

1,118,129 7.84K

Rating:

3.60

(2,933) 12 new ratings

Version:

7.9.0 Last updated: 2026-05-28

Version code:

1767

Creation date:

2022-09-15

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_SMS Very high risk
android.permission.RECEIVE_SMS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.BODY_SENSORS High risk
android.permission.READ_CALENDAR High risk

Size:

109.49MB

Email:

he*****@uniondigitalbank.io

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 62,369 ▲ 196

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

UnionDigital Bank Inc.,

Google Play Store

https://play.google.com/store/apps/details?id=ph.uniondigital.superapp

Email:

he*****@uniondigitalbank.io

Website:

https://uniondigitalbank.io/

User Reviews

Users report repeated registration/verification failures (OTP and ID/selfie issues), inability to view or link loan balances after migration, poor/unresponsive customer support, and frequent login/server errors. Positives: the app provides UD loan offers and supports payroll auto-debit repayment, and is intended to migrate UnionBank loan customers into a dedicated platform.

Pros

Offers UD loan products and loan application through the app (multiple users received loan offers).
Supports payroll auto-debit/loan repayment integration (several reviewers noted payroll debiting settled loans).
Built to integrate/migrate UnionBank loan customers into a dedicated app (multiple mentions of migration from UB to UD).

Cons

Registration and identity verification problems (OTP not received, ID/passport/selfie verification failing, many users stuck in verification).
Loan account visibility missing or inaccurate (users cannot see loan balances or loan records after migration).
Poor or unresponsive customer support (multiple reports of unanswered emails, long document checks, no live phone help).
Login and server errors (app reports "existing account", "something went wrong", or fails to connect for many users).
Verification and account activation delays (approval/verification taking weeks or never completing).

Recent reviews

I cannot open the app...error message is "REF: 5385:66C5 Device Developer Optiom Detected" Update: Thanks admin, app working well and I was able to open an account already 😊 Update (01/30/2025) disabling Developer Option did not help, still i cannot log in to my account, request assistance, thank you!

Ro*****, 2025-01-30

I have been unsuccessful in logging in to my Union Digital Bank account using the "Ubeh" app for several days now. This has been happening for the past several days. Please address these issues.