Binotel Virtual PBX

Name: Binotel Virtual PBX
Rating: 4.2105263157894735 (95 reviews)
Author: https://www.binotel.ua/

Binotel Virtual PBX in your browser. Improve employee productivity thanks to the Binotel plugin.

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Binotel Virtual PBX is a powerful Chrome extension designed to boost employee productivity by integrating your virtual phone system directly into your browser. Key features include displaying client information on the screen during calls, one-click access to client cards, easy viewing of call activity for specified numbers, and seamless call transfers to colleagues. Additionally, users benefit from quick visibility into missed calls and rapid access to recent call history, optimizing communication workflows and improving customer engagement.

With Binotel Virtual PBX, your team can manage calls more efficiently, reduce response times, and maintain better customer relationships—all within a convenient and user-friendly browser interface.

Extension Communication Productivity

By:

https://www.binotel.ua/

Users:

60,000

Rating:

4.21

(95)

Version:

3.1.1 Last updated: 2025-03-17

Creation date:

2020-05-14

Risk:

Permissions:

tabs
notifications
contextMenus
storage

Size:

274.00KB

Email:

sa*****@binotel.com

URLs:

Website ,Privacy policy

Full description:

Source:

Chrome Web Store

Updated:

13 hours ago

Ranking

# 3,114 ▲ 87

Other rankings

#9869 in Workflow & Planning ▲ 13

User reviews

Users praise Binotel Virtual PBX for its rich feature set, seamless CRM integration, and excellent customer service, which enhances business communications and efficiency. The extension is appreciated for its user-friendly interface and quick call management. However, some users report occasional call audio issues and dissatisfaction with recent UI changes after updates. Technical support is highly rated but limited outside office hours, causing delays during emergencies. Despite these issues, the plugin is considered an indispensable and improving tool for business telephony.

Pros

Highly functional and versatile telephony service with many features in one place.
Excellent customer support; staff are professional, responsive, and helpful, often mentioned by name.
Easy and quick setup with clear explanations from managers.
Integration with CRM systems improves efficiency and client management.
User-friendly and convenient interface that speeds up dialing and call handling.

Cons

Occasional audio quality issues during calls (noted in a small percentage).
Recent plugin update caused interface changes that disrupted some users' workflows and received negative feedback.
Technical support responsiveness is limited outside regular business hours leading to delays in resolving urgent problems.
At times, the plugin disappeared or malfunctioned after updates requiring waiting for restoration.

Recent reviews

Дякую компанії Binotel. Чудовий, багатофункціональний, якісний сервіс. Зворотній зв'язок організовано на найвищому рівні. Працівники компанії швидко і компетентно допомагають вирішувати питання. Окрема подяка менеджеру Вікторії. Успіхів Вам!

Ан*****, 2025-03-22

Телефония отличная! Возможностей очень много, радует то что вся телефония в одном месте. Отдельное преимущество компании это техподдержка, ребята просто огонь, профессиональны и при этом остаются людьми, на простом языке доносят информацию. Спасибо вам

Se*****, 2025-03-21

Хочу висловити щиру подяку компанії Бінотел за високу якість послуг та професійний підхід до роботи. Співпраця з ними – це завжди надійність, оперативність та увага до деталей. З перших днів роботи з Бінотелом я відчув високий рівень сервісу: фахівці компанії завжди готові допомогти, швидко реагують на запити і знаходять оптимальні рішення для бізнесу. Якість зв'язку та функціональні можливості справді відповідають найвищим стандартам. Окреме дякую менеджеру Віта !

ME*****, 2025-03-19

View all user reviews ›

Extension safety

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Binotel Virtual PBX requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension.

Binotel Virtual PBX is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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